Q: Question About Google Sheets Integration
Where will the chatbot store all the information collected from the customers/leads? Can it store all the phone numbers, emails etc automatically in Google Sheets so everything is organized? How does Google Sheets Integration work?
Vignesh_ChatMaxima
Apr 12, 2025A: ChatMaxima system automatically push key details like names, emails, phone numbers, and any other data points you capture straight into a designated Google Sheet. Keeps everything super organized for your team.
How it works? It's pretty straightforward. You authenticate your Google Account, pick the Sheet you want to use, and then just map the fields from ChatMaxima (e.g., "Captured Email") to the columns in your Sheet (e.g., "Email Column"). Set it up once, and it takes care of the rest automatically!
Let me know if you have more questions!
callmebritaPLUSOk great! :) Also, can I set the AI chatbot to capture all those details from the leads automatically when there's no live agent around to chat with the customer?
Yes, you can
callmebritaPLUSOkay thanks :) one last question, does the 2,000 unique monthly contacts in Tier 2 renew every month? So after a month, I can have a new set of unique contacts again? Or is the 2,000 monthly contacts the limit? So only 2,000 clients/conversations can be stored?
Hi! Happy to clarify.
Yes, the 2,000 unique monthly contacts limit resets completely every month. It's a monthly allowance, not a total lifetime limit. So you can indeed engage with a new or same or mixed (new as well as existing) set of up to 2,000 unique contacts each month.
Let me know if anything else comes to mind!