At the moment it can be used as a library for your business and products but would be helpful if you also integrate some analytics and insights in the dashboard like what did the visitors asked the most etc, also if you could make the ai ask for the visitors contact details if they want to get in touch. And also notify you when a visitor does a thing that you as an owner want to get in to the chat yourself. It will be a great tool if you implement more things as stated above. Keep up the good work! I like the software can't wait for updates!