CX Genie
CX Genie is an AI-powered chatbot platform that empowers businesses to automate customer support, personalize interactions, and drive engagement. With CX Genie, you can create intelligent chatbots that understand natural language, detect user intent, and deliver tailored responses - all without the need for coding or technical expertise. Whether you're a small startup or a large enterprise, CX Genie adapts to your unique needs and seamlessly integrates with your existing tools and workflows. Our platform learns from every conversation, constantly improving its performance to provide your customers with fast, accurate, and friendly support around the clock. By leveraging the power of AI, CX Genie helps you streamline your customer support operations, reduce response times, and free up your team to focus on high-value tasks. With features like sentiment analysis, feedback loops, and human-in-the-loop learning, you can continuously optimize your chatbot's performance and deliver exceptional customer experiences at scale. Join the thousands of businesses worldwide who trust CX Genie to transform their customer support and drive growth. Try CX Genie today and see the difference AI can make for your business.
Features
- Install chatbot on your website and mobile app
- Hybrid chat mode for agent with AI recommendation
- API and SDK access
- All integrations (and future added integrations)
- AI model: ChatGPT-4
- Custom prompts for AI chatbots
- Table data for chatbots (MySQL/PostgreSQL)
- Chatbot members feature (agencies can create separate bots for their clients)
- Team management tools
Questions
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Review
'Customers appreciate CX Genie for its efficient 24/7 AI-powered customer support, easy setup, and active development. Some users have reported minor issues with GDPR compliance and customization limitations. Despite this, with an overall rating of 4.2 and positive feedback, it's worth giving CX Genie a try, especially with the 60-day money-back guarantee.'