A: In our upcoming LTD package, which is currently undergoing the review process for listing, we will keep you updated as soon as we have any news. If you have any other questions, feel free to email us at our support inbox. Thank you!
Q: Hello,
Can I put the ChatofAI only on specific pages of my site?
Founder Team
ChatofAI
May 15, 2024
A: Hello, there are two ways to embed: the first is Embed as an iFrame (which can be restricted to specific pages, perfectly tailored to your needs), and the second is Embed as a chat widget (which is global and adds a chat bubble to the bottom right of your website).
Q: Hey - not even the create account feature on your website works ;(
please FIX!
E-Mail verification fails - no mail in inbox, no mail in Spam.. Do you use zapier or such for this??
Founder Team
ChatofAI
May 15, 2024
A: Hello,
Our email delivery failed with the message: "Your mail has been rejected by the recipient's AntiSpam system." We need you to check the recipient's email spam rules.
To ensure your smooth usage, we have already created an account for you and sent a private email.
Q: Dear friends, why is your support not coming back to me?
I sent an email a few hours ago. I try to insert a text/link/TXT file and I keep getting this error in the system:
Text Imported The files have been imported. But there are 1 files import failed, you can import them again:
Website Imported The files have been imported. But there are 1 files import failed, you can import them again:
File Imported The files have been imported. But there are 1...
Founder Team
ChatofAI
May 15, 2024
A: We apologies for the inconvenience. The import feature is now working fine, so please continue using it. If you have any further concerns, please let us know, and we'll address them promptly. Thank you for your understanding.
Q: So for the messages per month, are those the included messages in the plan, but then any messages over 4000 ...
in Tier 1 for example, I can pay for using my own OpenAI API Key? Also, what are the 15,000,000 characters per month? I dont get the difference between 4000 messages and 15mil characters? Is one for training characters? Anyways, hoping that you offer spill-over into my own OpenAI API Key. Thanks!
Founder Team
ChatofAI
May 15, 2024
A: Apologies for the delayed response. Unfortunately, I have to inform you that the messages per month will be discontinued in the LTD plan. This change is aimed at ensuring the long-term sustainability of our services. We are currently working on making updates to provide a fixed number of complimentary messages (which will be capped) and allowing customers to use their own OpenAI API key. We...
Hello, I agree with the question: What is the difference between 4,000 message credits/mo and 15,000,000 characters? Are 15,000,000 characters loaded every month? Is 15,000,000 characters one time? I would appreciate a clear answer please
Hey there! Just to clarify, the 15,000,000 characters in the package are not a monthly limit specifically. It represents the total number of characters that can be used across all chatbots under your account over time. So it's not a restriction that resets every month but rather a cumulative usage count.
Q: Where is the branding removal feature?
ChatofAI
May 15, 2024A: In our upcoming LTD package, which is currently undergoing the review process for listing, we will keep you updated as soon as we have any news. If you have any other questions, feel free to email us at our support inbox. Thank you!
Share ChatofAI
Q: Hello, Can I put the ChatofAI only on specific pages of my site?
ChatofAI
May 15, 2024A: Hello, there are two ways to embed:
the first is Embed as an iFrame (which can be restricted to specific pages, perfectly tailored to your needs), and the second is Embed as a chat widget (which is global and adds a chat bubble to the bottom right of your website).
Share ChatofAI
Q: Hey - not even the create account feature on your website works ;( please FIX!
E-Mail verification fails - no mail in inbox, no mail in Spam.. Do you use zapier or such for this??
ChatofAI
May 15, 2024A: Hello,
Our email delivery failed with the message: "Your mail has been rejected by the recipient's AntiSpam system."
We need you to check the recipient's email spam rules.
To ensure your smooth usage, we have already created an account for you and sent a private email.
Share ChatofAI
Q: Dear friends, why is your support not coming back to me?
I sent an email a few hours ago.
I try to insert a text/link/TXT file and I keep getting this error in the system:
Text Imported
The files have been imported.
But there are 1 files import failed, you can import them again:
Website Imported
The files have been imported.
But there are 1 files import failed, you can import them again:
File Imported
The files have been imported.
But there are 1...
ChatofAI
May 15, 2024A: We apologies for the inconvenience. The import feature is now working fine, so please continue using it. If you have any further concerns, please let us know, and we'll address them promptly. Thank you for your understanding.
Share ChatofAI
We're glad you like it, and we're committed to making sure it brings useful value to our customers.
Q: So for the messages per month, are those the included messages in the plan, but then any messages over 4000 ...
in Tier 1 for example, I can pay for using my own OpenAI API Key? Also, what are the 15,000,000 characters per month? I dont get the difference between 4000 messages and 15mil characters? Is one for training characters? Anyways, hoping that you offer spill-over into my own OpenAI API Key. Thanks!
ChatofAI
May 15, 2024A: Apologies for the delayed response. Unfortunately, I have to inform you that the messages per month will be discontinued in the LTD plan. This change is aimed at ensuring the long-term sustainability of our services. We are currently working on making updates to provide a fixed number of complimentary messages (which will be capped) and allowing customers to use their own OpenAI API key. We...
Share ChatofAI
Verified purchaser
Hello, I agree with the question:
What is the difference between 4,000 message credits/mo and 15,000,000 characters?
Are 15,000,000 characters loaded every month?
Is 15,000,000 characters one time?
I would appreciate a clear answer please
Hey there! Just to clarify, the 15,000,000 characters in the package are not a monthly limit specifically. It represents the total number of characters that can be used across all chatbots under your account over time. So it's not a restriction that resets every month but rather a cumulative usage count.