I bought ChatPlayground in October 2024 and have been using it, but today, I see that all of my prompts—the ones that came with the platform and even those I created—are gone. Please advise.
Q: I have registered and paying the subscription - they not letting me in and keep charging money
I have been a registered subscriber of Chatplayground AI and have been making regular payments for my subscription. However, despite my active subscription, I am being denied access to the service.
This raises serious concerns, as I am being charged without receiving the promised service. I would like to understand why this is happening. Is this an error, or is there another reason I am being blocked from accessing my account?
Please resolve this issue immediately or provide a full refund for the unauthorized charges. If I do not receive a prompt resolution, I will be forced to escalate this matter further.
I just purchased the app, but it seems like some menu items are missing. Specifically, I can't find any of the Secondary AI Tools like Document Editor, Learning Companion, Image Generation, or Mixture AI. It looks like everyone else has these options except me. What do I need to do to access these features? Thanks!
A: Sorry, we removed them when we shouldn't have. We are adding them back, they will be back in 20 hours, we are waiting approval from the chrome web store.
I've same problem since few days, I can't see the chatplayground screen only the individual chats
Q: Sequential prompting
Can I have the models follow up on each other? For example, I’d want Claude to review the prompt and response from ChatGP, rate the response based on some criteria, identify any flaws, flag the genius bits but ultimately assume the responses is insufficient, then make a best effort to improve on it. Then the next model can do the same after that, and so on. Then, after the last model has contributed, I’d like to give ChatGPT a chance to follow up with a response to everything the other models said and then continue from there, like a circular conversation where each model takes its turn. I’d buy tier 6 right now if you offered that feature.
Wow, that's an awesome idea for sequential prompting! I love your creative thinking. We don't have that exact feature right now, but it's definitely the kind of innovative functionality we're excited about.
Here's a workaround you could try: Use our multi-model chat to prompt each AI in turn, copying relevant parts of previous responses. It's not automated, but gives a similar effect.
We're always looking to improve, so I'll pass this idea to our dev team. It could be a game-changer! Thanks for the suggestion and your interest in Tier 6. We'll keep you posted on new features!
Wow what a great feature indeed!! Instead of asking 5 AIs the same question the answer gets piped through 5 AIs and then all of it is given to mixture AI. Maybe in the UI the user could even just drag and drop the AIs in the order they want the chain to occur
Q: permissions fix.
a user highlighted an issue which you said you would fix immediately, but it is not yet fixed !! and you dodged the answer when asked
so when will it be fixed please ?
here is the original question
Q: Permissions & Privacy - Reading Site Data on all Sites
Your plugin expects the permission to be able to read ALL website i visit (including my banking websites). Chrome has the ability to only give this permission when the plugin is clicked (ie when I want ChatPlayground to look at the page) but your plug-in stops working when it doesn't have the permission for ALL websites. This is a deal breaker for me and I would not buy the plugin if that isn't fixed. My question is will you fix it? So that ChatPlaygound will only be active when I click on it and want the app to read the page?
I apologize for the confusion and any inconvenience this has caused. You're absolutely right to bring this up, and I appreciate you following up on it.
We take privacy concerns seriously, and this is definitely something we need to address. I've passed this along to our development team as a high-priority issue. We're working on a fix that will allow ChatPlayground to only access site data when you actively engage it.
While I can't give an exact timeline, I can assure you we're treating this as urgent. We'll update all users as soon as the fix is implemented. In the meantime, if you're uncomfortable with the current permissions, you can disable the extension when not in use.
Thank you for your patience and for helping us improve ChatPlayground!
hm it's still not fixed and the original question/ticket hasn't been answered to for a long time. is there a deeper reason for it or just an oversight? thanks Mohammed
Support reached out to me and gave this temporary solution to make the app work when it's only enabled when clicked (ie with restricted permissions)
Manage Extension > Site Access > Allow on specific sites https://app.chatplayground.ai/* https://yaseen.ai/*
Q: Permissions & Privacy - Reading Site Data on all Sites
Your plugin expects the permission to be able to read ALL website i visit (including my banking websites). Chrome has the ability to only give this permission when the plugin is clicked (ie when I want ChatPlayground to look at the page) but your plug-in stops working when it doesn't have the permission for ALL websites. This is a deal breaker for me and I would not buy the plugin if that isn't fixed.
My question is will you fix it? So that ChatPlaygound will only be active when I click on it and want the app to read the page?
I hope you've enjoyed using ChatPlayground so far. 😊
We'd really appreciate your support and feedback. 🙏 If you have time, we would love to hear your honest review via the AppSumo review page - it helps our campaign a ton! 🚀
this post was not about chat history but about "Your plugin expects the permission to be able to read ALL website i visit". This permission is what your plugin requests from Chrome. Is it fixed?
pub8, would using a single instance of brave browser (portable edition) be a workaround for you ? and only using that portable browser for running chat playground ?
the bhagsy yes it is a work around and I'm running CPAI in a separate profile. but it also means i hardly use it much as I tend to not want to switch away from my main profile.
Mohammed. Currently as soon as "This extension can read and change site data" is set to "When you click the extension" I'm logged out of ChatPlaygound and its not working anymore. Only when I select "On all sites" does the extension even work.
Looking forward to your fix as I'm noticing I'm hardly using it because of this
Great that you made a release to fix it and it's not fixed yet for me - I restarted the browser (i assume that updates the extension) - as soon as i select "when you click the extension" i'm logged out and it says "upgrade to pro" instead of "monthly usage"
Q: it is not using the latest pro versions of models
When chatting with chatgpt 4o , when asked, it says version 3.5 is used. When chatting with o1 preview , It says it is actually using legacy chatgpt 4, not even the 4o iteration. Also claude does not seem to use the latest 3.5 sonnet model. You can easily test with chatgpt 01 preview, asking how many "r" are present in the word "strawberry" it will answer 2. Can someone explain this? Im thinking on asking a refund
the are no why to connect the Chrome Extension aginn if you cleaning chrome cookies ? no password? and when you go to the ChatPlayground website you have only Plans & Pricing!! i need to buy a Plan to get account? i purchased an AppSumo license for what? i can't Authorize the connection every day? at now the Authorization is not possible? for second time?
i get you 48 hours to fix this issues and give AppSumo user a possibility to have Account and password using the AppSumo Magic Link! like other service provider on AppSumo.
Did you ever get this straightened out? I bought this but now kind of nervous because it looks like he disappeared and cancelled the AppSumo deal without notice to anyone.....
Thanks for letting me know, I also will refund my money because this is starting to smell bad, he hasn't paid attention to this page with people's questions and hasn't clarified the other post about the models being out of date, but with titles like they are the latest versions, disappointed in this and he gave no notice to anyone before he cancelled the deal, which I've never seen before, thanks
Q: Buy
Hi, When will it be possible to buy chatplaygroundai again?
A: Thanks for bringing this up! 😊 If you're not seeing the features as shown in the demo, it may be due to differences in your current setup. Could you ensure you've installed the latest version of the extension?
Thanks a lot for suggesting this, I think this would be an amazing feature to add 🙏. I will add it to our roadmap and we will try and get it shipped as soon as possible.
They broke the AppSumo Rule, sold a cheaper pkg directly to customer. I brought AppSumo T5, received an e-mail from them offering me a 100$ Amazon cupon -as a thank you for my purchase. I respond yes I would love to have that. Took them 3 days to mail me back that it is not offered any more (I feel fooled by them). later got an email from them were they admit that they offered this TLD outside AS.
I had planned to buy "Tier 2" on October 20, considering the information at the top of this page: "Limited-time special pricing starting at $59. Pricing increases on October 21." I did not receive any alert email from Appsumo about the end of this offer and I also did not see the red countdown timer on this page. Unfortunately, I'll have to look for an alternative elsewhere.
Same here! I don’t know what happened here, but AppSumo should at least have given a heads-up that this LTD was going to be shortened / removed quite suddenly, giving potential buyers an opportunity to still grab the deal. Not very customer friendly…
And also, AppSumo please clarify whether it will come back or not. Thanks!
I hope you've enjoyed using ChatPlayground so far. 😊
We'd really appreciate your support and feedback. 🙏 If you have time, we would love to hear your honest review via the AppSumo review page - it helps our campaign a ton! 🚀
I hope you've enjoyed using ChatPlayground so far. 😊
We'd really appreciate your support and feedback. 🙏 If you have time, we would love to hear your honest review via the AppSumo review page - it helps our campaign a ton! 🚀
Puoi usarlo su tutti i pc che vuoi, ma a quanto pare non esiste una applicazione, solo una estensione per chrome e app.chatplayground.io (che ha funzioni limitate).
Q: Update model in the future
There are many model like GPT-4o 128k, GPT-4 turbo or Gemini 128k. Will you upgrade model if have more model in the future or have roadmap to update them like "Poe dot com"?
Q: What happened to my LTD T3 Plan (1250 usage)??
What has become of my LTD T3 Plan (1250 usage)?
Purchased 9/3/2024
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Hello
Your email is info@joellecruz.com and you should login with that into the platform. Please do it via https://web.chatplayground.ai/
Q: Lifetime deal
When will the lifetime offer be available again? Could you give an indicative date?
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Q: All prompts are gone
I bought ChatPlayground in October 2024 and have been using it, but today, I see that all of my prompts—the ones that came with the platform and even those I created—are gone. Please advise.
Share ChatPlayground AI
Q: I have registered and paying the subscription - they not letting me in and keep charging money
I have been a registered subscriber of Chatplayground AI and have been making regular payments for my subscription. However, despite my active subscription, I am being denied access to the service.
This raises serious concerns, as I am being charged without receiving the promised service. I would like to understand why this is happening. Is this an error, or is there another reason I am being blocked from accessing my account?
Please resolve this issue immediately or provide a full refund for the unauthorized charges. If I do not receive a prompt resolution, I will be forced to escalate this matter further.
Share ChatPlayground AI
Q: Missing features
I just purchased the app, but it seems like some menu items are missing. Specifically, I can't find any of the Secondary AI Tools like Document Editor, Learning Companion, Image Generation, or Mixture AI. It looks like everyone else has these options except me.
What do I need to do to access these features?
Thanks!
Mohammed_ChatPlaygroundAI
Oct 3, 2024A: Sorry, we removed them when we shouldn't have. We are adding them back, they will be back in 20 hours, we are waiting approval from the chrome web store.
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Verified purchaser
it is Oct 6, 2024 and it is not showing as stated above :(
This just happened to me. How do I access
Q: ChatPlayground AI is not working any more
I need help , my ChatPlayground AI is not working any more , it is giving me error .
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Verified purchaser
Write to their chat, there is someone who replies pretty much always.
Verified purchaser
I've same problem since few days, I can't see the chatplayground screen only the individual chats
Q: Sequential prompting
Can I have the models follow up on each other? For example, I’d want Claude to review the prompt and response from ChatGP, rate the response based on some criteria, identify any flaws, flag the genius bits but ultimately assume the responses is insufficient, then make a best effort to improve on it. Then the next model can do the same after that, and so on. Then, after the last model has contributed, I’d like to give ChatGPT a chance to follow up with a response to everything the other models said and then continue from there, like a circular conversation where each model takes its turn. I’d buy tier 6 right now if you offered that feature.
Mohammed_ChatPlaygroundAI
Oct 2, 2024A: Hey there! 🌟
Wow, that's an awesome idea for sequential prompting! I love your creative thinking. We don't have that exact feature right now, but it's definitely the kind of innovative functionality we're excited about.
Here's a workaround you could try: Use our multi-model chat to prompt each AI in turn, copying relevant parts of previous responses. It's not automated, but gives a similar effect.
We're always looking to improve, so I'll pass this idea to our dev team. It could be a game-changer! Thanks for the suggestion and your interest in Tier 6. We'll keep you posted on new features!
Share ChatPlayground AI
Verified purchaser
Wow what a great feature indeed!! Instead of asking 5 AIs the same question the answer gets piped through 5 AIs and then all of it is given to mixture AI. Maybe in the UI the user could even just drag and drop the AIs in the order they want the chain to occur
Q: permissions fix.
a user highlighted an issue which you said you would fix immediately, but it is not yet fixed !! and you dodged the answer when asked
so when will it be fixed please ?
here is the original question
Q: Permissions & Privacy - Reading Site Data on all Sites
Your plugin expects the permission to be able to read ALL website i visit (including my banking websites).
Chrome has the ability to only give this permission when the plugin is clicked (ie when I want ChatPlayground to look at the page) but your plug-in stops working when it doesn't have the permission for ALL websites.
This is a deal breaker for me and I would not buy the plugin if that isn't fixed.
My question is will you fix it? So that ChatPlaygound will only be active when I click on it and want the app to read the page?
Mohammed_ChatPlaygroundAI
Sep 12, 2024A: Hey there! 👋
I apologize for the confusion and any inconvenience this has caused. You're absolutely right to bring this up, and I appreciate you following up on it.
We take privacy concerns seriously, and this is definitely something we need to address. I've passed this along to our development team as a high-priority issue. We're working on a fix that will allow ChatPlayground to only access site data when you actively engage it.
While I can't give an exact timeline, I can assure you we're treating this as urgent. We'll update all users as soon as the fix is implemented. In the meantime, if you're uncomfortable with the current permissions, you can disable the extension when not in use.
Thank you for your patience and for helping us improve ChatPlayground!
Share ChatPlayground AI
Verified purchaser
thank you Mohammed I'm glad you are on it!
Verified purchaser
hm it's still not fixed and the original question/ticket hasn't been answered to for a long time. is there a deeper reason for it or just an oversight? thanks Mohammed
Verified purchaser
Support reached out to me and gave this temporary solution to make the app work when it's only enabled when clicked (ie with restricted permissions)
Manage Extension > Site Access > Allow on specific sites
https://app.chatplayground.ai/*
https://yaseen.ai/*
Q: Permissions & Privacy - Reading Site Data on all Sites
Your plugin expects the permission to be able to read ALL website i visit (including my banking websites).
Chrome has the ability to only give this permission when the plugin is clicked (ie when I want ChatPlayground to look at the page) but your plug-in stops working when it doesn't have the permission for ALL websites.
This is a deal breaker for me and I would not buy the plugin if that isn't fixed.
My question is will you fix it? So that ChatPlaygound will only be active when I click on it and want the app to read the page?
Thank you for the great looking product!
Mohammed_ChatPlaygroundAI
Sep 4, 2024A: We did not know about this, thanks for sharing, we will address it and fix it immediatly.
Share ChatPlayground AI
Hey! 👋
I hope you've enjoyed using ChatPlayground so far. 😊
We'd really appreciate your support and feedback. 🙏 If you have time, we would love to hear your honest review via the AppSumo review page - it helps our campaign a ton! 🚀
https://appsumo.com/products/chatplayground-ai/?p=1#reviews
Thanks a Million 😊
Verified purchaser
Beautiful and thank you for addressing this Mohammed!
Did you fix this toxic feature?
Hey, We have shipped the ability to disable chat history, it will be live in 12 hours.
Verified purchaser
this post was not about chat history but about "Your plugin expects the permission to be able to read ALL website i visit". This permission is what your plugin requests from Chrome. Is it fixed?
Verified purchaser
pub8, would using a single instance of brave browser (portable edition) be a workaround for you ? and only using that portable browser for running chat playground ?
Verified purchaser
the bhagsy yes it is a work around and I'm running CPAI in a separate profile.
but it also means i hardly use it much as I tend to not want to switch away from my main profile.
so i do hope it gets fixed soon
Verified purchaser
Mohammed. Currently as soon as "This extension can read and change site data" is set to "When you click the extension" I'm logged out of ChatPlaygound and its not working anymore. Only when I select "On all sites" does the extension even work.
Looking forward to your fix as I'm noticing I'm hardly using it because of this
Verified purchaser
To me that is a nogo, pub8. But if I am seeing this correctly: They don't seem to take it seriously.
Verified purchaser
it does feel weird that there is no update on this from Mohammed. and i'm still hopeful and have 7 weeks left in the trial
Please let us know as soon as this is fixed. Thank you!
It is now fixed.
Verified purchaser
checked it yesterday and it is still not fixed. sorry. when choosing on click the app refuses to work.
Verified purchaser
Great that you made a release to fix it and it's not fixed yet for me
- I restarted the browser (i assume that updates the extension)
- as soon as i select "when you click the extension" i'm logged out and it says "upgrade to pro" instead of "monthly usage"
Verified purchaser
It's still not working (ie the bug I described above is still happening)
Verified purchaser
Support reached out to me and gave this temporary solution to make the app work when it's only enabled when clicked (ie with restricted permissions)
Manage Extension > Site Access > Allow on specific sites
https://app.chatplayground.ai/*
https://yaseen.ai/*
Q: Ciao non è più possibile acquistare questo prodotto? Quando sarà ancora disponibile? Grazie
Mohammed_ChatPlaygroundAI
Oct 30, 2024A: Hello,
Our deal has ended, please email us with any questions or concerns.
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Q: it is not using the latest pro versions of models
When chatting with chatgpt 4o , when asked, it says version 3.5 is used.
When chatting with o1 preview , It says it is actually using legacy chatgpt 4, not even the 4o iteration.
Also claude does not seem to use the latest 3.5 sonnet model.
You can easily test with chatgpt 01 preview, asking how many "r" are present in the word "strawberry" it will answer 2.
Can someone explain this?
Im thinking on asking a refund
Mohammed_ChatPlaygroundAI
Oct 30, 2024A: Hello,
Our deal has ended, please email us with any questions or concerns.
Share ChatPlayground AI
Q: how to login again?
the are no why to connect the Chrome Extension aginn if you cleaning chrome cookies ? no password? and when you go to the ChatPlayground website you have only Plans & Pricing!! i need to buy a Plan to get account? i purchased an AppSumo license for what? i can't Authorize the connection every day?
at now the Authorization is not possible? for second time?
i get you 48 hours to fix this issues and give AppSumo user a possibility to have Account and password using the AppSumo Magic Link! like other service provider on AppSumo.
Mohammed_ChatPlaygroundAI
Oct 30, 2024A: Hello,
Our deal has ended, please email us with any questions or concerns.
Share ChatPlayground AI
Did you ever get this straightened out? I bought this but now kind of nervous because it looks like he disappeared and cancelled the AppSumo deal without notice to anyone.....
Verified purchaser
i contact this guy per Email to help me? but i don't get any support! so i will Refund my money
Thanks for letting me know, I also will refund my money because this is starting to smell bad, he hasn't paid attention to this page with people's questions and hasn't clarified the other post about the models being out of date, but with titles like they are the latest versions, disappointed in this and he gave no notice to anyone before he cancelled the deal, which I've never seen before, thanks
Q: Buy
Hi, When will it be possible to buy chatplaygroundai again?
Mohammed_ChatPlaygroundAI
Oct 30, 2024A: Hello,
Our deal has ended, please email us with any questions or concerns.
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Q: Upgrade?
Hello,
when will be an Upgrade possibile?
Mohammed_ChatPlaygroundAI
Oct 30, 2024A: Hello,
Our deal has ended, please email us with any questions or concerns.
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Q: Diff UI, am I getting whats promised?
in the demo video you show 3 buttons inside the prompt window, but I don't see it in my purchased setup. can you please clarify.
Mohammed_ChatPlaygroundAI
Oct 30, 2024A: Thanks for bringing this up! 😊 If you're not seeing the features as shown in the demo, it may be due to differences in your current setup. Could you ensure you've installed the latest version of the extension?
Share ChatPlayground AI
Q: Save prompt information
I've had to remove the Chrome plug-in and reinstall it a couple of times to fix some issues, both times it works which is great
But
Both times any settings or prompts I had created disappeared.
Is there a way for users to save their prompts from the co-pilot or the main page?
I may have missed this, but if every time I need to uninstall and reinstall everything gets lost it puts me off customizing or adding my own prompts.
Mohammed_ChatPlaygroundAI
Oct 23, 2024A: Hey,
Thanks a lot for suggesting this, I think this would be an amazing feature to add 🙏. I will add it to our roadmap and we will try and get it shipped as soon as possible.
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Q: the deal is sold out ?
Hi
the deal is steal sold out ? I wanted to order the licence 1 on APP sumo it was notified that it will be ending in 12 days ?
thanks !
Mohammed_ChatPlaygroundAI
Oct 12, 2024A: Yes it is sold out for now.
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They broke the AppSumo Rule, sold a cheaper pkg directly to customer. I brought AppSumo T5, received an e-mail from them offering me a 100$ Amazon cupon -as a thank you for my purchase. I respond yes I would love to have that. Took them 3 days to mail me back that it is not offered any more (I feel fooled by them). later got an email from them were they admit that they offered this TLD outside AS.
Hi any chance to reopen it in a few days ? Thanks
I had planned to buy "Tier 2" on October 20, considering the information at the top of this page: "Limited-time special pricing starting at $59. Pricing increases on October 21." I did not receive any alert email from Appsumo about the end of this offer and I also did not see the red countdown timer on this page. Unfortunately, I'll have to look for an alternative elsewhere.
Same here! I don’t know what happened here, but AppSumo should at least have given a heads-up that this LTD was going to be shortened / removed quite suddenly, giving potential buyers an opportunity to still grab the deal. Not very customer friendly…
And also, AppSumo please clarify whether it will come back or not. Thanks!
Is it coming back before the end of the initial "ending in 12 days" or is that it? sold out for good?
Yes IS it coming back before thé ending of the 12 days that means in thé next few days😊 or sold tout for good ? Thanks
Q: Will Firefox extension be available? If yes in what timeframe?
Mohammed_ChatPlaygroundAI
Aug 26, 2024A: Yes, We will get to FireFox eventually but it will most likely be in a few months. 4-6 months out.
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Verified purchaser
Hello Mohammed. +1 for Firefox please! Best regards
Thanks Marco for letting us know.
I hope you've enjoyed using ChatPlayground so far. 😊
We'd really appreciate your support and feedback. 🙏 If you have time, we would love to hear your honest review via the AppSumo review page - it helps our campaign a ton! 🚀
https://appsumo.com/products/chatplayground-ai/?p=1#reviews
Thanks a Million 😊
Hey! 👋
I hope you've enjoyed using ChatPlayground so far. 😊
We'd really appreciate your support and feedback. 🙏 If you have time, we would love to hear your honest review via the AppSumo review page - it helps our campaign a ton! 🚀
https://appsumo.com/products/chatplayground-ai/?p=1#reviews
Thanks a Million 😊
Any Updates on the Firefox Plugin?
Hi, why not make a standalone windows app and Android app. Where we can use all models and those that have internet access.
Q: Ciao con il tier1 posso installare ed eseguire app solo su un PC? Grazie mille
Mohammed_ChatPlaygroundAI
Oct 12, 2024A: Ciao!
Con il Tier 1, puoi utilizzare ChatPlayground su un solo dispositivo alla volta, quindi sì, potresti eseguirlo solo su un PC alla volta. 😊
Grazie mille per la tua domanda!
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Puoi usarlo su tutti i pc che vuoi, ma a quanto pare non esiste una applicazione, solo una estensione per chrome e app.chatplayground.io (che ha funzioni limitate).
Q: Update model in the future
There are many model like GPT-4o 128k, GPT-4 turbo or Gemini 128k. Will you upgrade model if have more model in the future or have roadmap to update them like "Poe dot com"?
Mohammed_ChatPlaygroundAI
Oct 9, 2024A: Yes, we will always have the most up to date models.
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