SumoglobinQ: So it sounds like our CLIENTS cannot tweak their own chat bots at all?
They can't even update the knowledge or anything themselves?
Sounds like when you say "client" the ONLY thing they can do is see the chat logs?
If that's correct, it seems very restrictive, especially since we'll be using our own OpenAI keys over 7,000 messages.
For clarity, can you please list what our clients CAN do in their client portal? Thanks!
Rafal_Chatwith
May 15, 2024A: Hi Sumoglobin,
thanks for getting in touch!
Yes, our white-label was designed with agencies in mind - so you can create and manage chatbots for your clients. And yes, your clients can access the message log using the Customer Portal we plan to add more functionalities (eg. correcting AI answers) in the future: https://chatwith.canny.io/feature-requests/p/customer-portal-trainingrefinements
We won't build the whole product for reselling. You may be interested in our affiliate program instead: https://chatwith.tools/affiliates
Hope that helps! Don’t hesitate to reach out if you have more questions.
Best,
Rafal