Verified purchaser
Good product, but AppSumo early adopters are being left behind
First of all, Cleanlist is a great product, and it’s encouraging to see it evolving so quickly.
My concern is that AppSumo early adopters are being left behind as the product develops.
The deal terms explicitly promise “All future Starter (Tiers 1, 2), Pro (Tiers 3-7) plan updates”, including automatic transfer to a new plan if the plan name changes.
I understand that Cleanlist does much more today than when I purchased my Tier 3 license. I’m not expecting every new feature or AI model to be included unconditionally. However, I did expect to benefit from future updates to the Pro plan.
Instead, my Tier 3 license seems to miss not only newer Pro features, but even features now offered in the Starter plan, such as sequences and Clu.
This raises a simple question: what does “all future plan updates” actually mean for existing AppSumo customers? If our licenses remain stuck with an increasingly outdated feature set while the product evolves, their value steadily diminishes.
I understand the need for sustainable revenue, and I’m simply asking how these original deal terms are being honoured.
I backed Cleanlist because I believed in the product, and I hope there’s a way for early supporters to continue growing with it rather than being left behind.
Finally, the 100-contact-per-list limit on Tier 3 is quite restrictive, although I acknowledge it was clearly stated in the original deal.
Thanks for taking the time to address this!