After this major updates, we as a loyal Summoling, our accounts all wiped out and got turn into free accounts with all the limitations just like those free accounts? As if we have never pay anything? In addition, all old files got deleted? What about the money that we spent? I bought 3 codes..............
Q: Hey CloudApp team,
Last year I purchased this software and it is pretty nice when it comes to taking ...
screenshots and some simple annotations (not advanced). But I'm not happy with its Video recording and performance of the software.
Issues I'm facing: 1) Whenever I start writing CloutApp, my computer struggles a lot. I mean, I can see slight lagging in my cursor movement. Even though no other software is running with 8 GB RAM, and i7 processor, the lagging is irritating.
2) Same lagging is happening whenever starting a Video Recording Option. It lags a lot. That is really frustrating.
Appart from this, I like all other features like Cloud hosting, copy to clipboard, etc.
My computer Specs: 1) Windows 10 Latest OS 2) 8GB RAM 3) Core i7 processor
Feature Requests: 1) Improve Image Annotation: I can get almost advanced image annotation from a free browser tool "Nimbus Screenshots & Screen Video Recorder". But CloudApp has the only very basic option. This thing is I need to depend on another software after taking a screenshot. 2) Please Please fix the slow and lagging issue in Windows version. 3) Improve Video Recording: Again Video recording has a very basic feature. 3-1) Give an option to hide small web-cam window, via click or shortcut. or whenever needed, it can be opened while recording. 3-2) Hide, Recorder tool when we are doing video recording. Sometimes in the full-screen recorder, it is recording with that toolbar. 3-3) Give more option quality settings. or Presets like Options for YouTube, DVD, etc. 3-4) Right now webcam window is rounded in shape. Can we option to change it to Square or Rectangle shape?
A: We'd love to troubleshoot this with you. Could you send us an email to support at getcloudapp dot com ? We'll take a look in the next couple days and see what we can do
I agree with the annotation. Would love to see it improved. I still use Nimbus as well because of it's more advanced annotations. I would love to be able to just use 1 app instead of the two.
In fact, after reviewing the two just now, I'm going to suggest appsumo to try and get Nimbus on appsumo.
I would rather use Nimbus. Has much better functionality.
Q: What happened with CloudApp?
I've tried reaching out to the team and get no response.
My account has been downgraded from a "Team Plan" to a "Legacy Plan" and am being promoted to upgrade from the free plan.
Instead of a 1minute GIF capture, I now only have 15 seconds. Instead of unlimited screen recording, I only have 1 min! No custom domain and branding.
And the worst part of this all, I had two workspaces... all of my past DROPS are missing from one of the workspaces.
What's the deal!
Q: What happen to CloudApp?
After this major updates, we as a loyal Summoling, our accounts all wiped out and got turn into free accounts with all the limitations just like those free accounts? As if we have never pay anything? In addition, all old files got deleted? What about the money that we spent? I bought 3 codes..............
Q: Totally crap on Windows.
They can't resolve the issues for Windows users. I'm using this for a year and with every update, it's even worse.
And the support is bad, they don't replay.
Q: I checked the no title and no brand but I keep getting the ClouApp logo/pay off at the end of my video ?
Q: Hey CloudApp team, Last year I purchased this software and it is pretty nice when it comes to taking ...
screenshots and some simple annotations (not advanced). But I'm not happy with its Video recording and performance of the software.
Issues I'm facing:
1) Whenever I start writing CloutApp, my computer struggles a lot. I mean, I can see slight lagging in my cursor movement. Even though no other software is running with 8 GB RAM, and i7 processor, the lagging is irritating.
2) Same lagging is happening whenever starting a Video Recording Option. It lags a lot. That is really frustrating.
Appart from this, I like all other features like Cloud hosting, copy to clipboard, etc.
My computer Specs:
1) Windows 10 Latest OS
2) 8GB RAM
3) Core i7 processor
Feature Requests:
1) Improve Image Annotation: I can get almost advanced image annotation from a free browser tool "Nimbus Screenshots & Screen Video Recorder". But CloudApp has the only very basic option. This thing is I need to depend on another software after taking a screenshot.
2) Please Please fix the slow and lagging issue in Windows version.
3) Improve Video Recording: Again Video recording has a very basic feature.
3-1) Give an option to hide small web-cam window, via click or shortcut. or whenever needed, it can be opened while recording.
3-2) Hide, Recorder tool when we are doing video recording. Sometimes in the full-screen recorder, it is recording with that toolbar.
3-3) Give more option quality settings. or Presets like Options for YouTube, DVD, etc.
3-4) Right now webcam window is rounded in shape. Can we option to change it to Square or Rectangle shape?
Scott_CloudApp
May 14, 2024A: We'd love to troubleshoot this with you. Could you send us an email to support at getcloudapp dot com ? We'll take a look in the next couple days and see what we can do
Done. Same sent to that email ID.
Verified purchaser
I agree with the annotation. Would love to see it improved. I still use Nimbus as well because of it's more advanced annotations. I would love to be able to just use 1 app instead of the two.
In fact, after reviewing the two just now, I'm going to suggest appsumo to try and get Nimbus on appsumo.
I would rather use Nimbus. Has much better functionality.