Hello, I recently purchased and successfully added my AWS account. However, I’m having difficulty finding a way to add my other AWS accounts or additional providers. I would appreciate any guidance or resources you could provide, as the current documentation seems limited. Thank you!
A: Hi Releigh, you can add more accounts by clicking on Menu > Cloudshot > Manage Hyperscaler Account. The following video might help: https://youtu.be/GA0W2KuKSr4. You might want to peep through the help section too at : https://app.cloudshot.io/help. If you need further support, please do not hesitate to contact us via LiveChat or email support@cloudshot.io. Cheers!
Message: Currently, the default account selected is not Azure. Please navigate to the drop-down menu in the top-right corner and select the Azure default account.
But I can only see my one AWS account, no way to add more
Yeah, the top right corner will show you your list of accounts. You can select one account by default. You should see all of your accounts in that drop-down. In case of any issues, please write to support@cloudshot.io and we'll get back to you within 2 hours.
Is there possibility to increase team user limit. I think even a small web apps running on cloud have 2-3 team members to manage different cloud services. It will be helpful if you add 1 or 2 extra users.
A: Hi Amit, yes! We are working on Teams plan where you can centrally manage your team's licenses/logins. 'll update both AppSumo's page and our website as soon as its available.
Q: A definitive roadmap with voting for adding cloud providers
I am sure you might see that the majority of questions you receive would be, 'Do you support Linode / Hetzner / Contabo / XYZ provider'.
Do you have a roadmap that we can consult to see which providers are on your list to integrate priority wise? We can also vote them up so that you can respond to your users.
A: Hi Jagan, yeah, that would be a good idea, isn't it ? I'll check if this mechanism exists on AppSumo. If not, I'll create a page on the website where people can upvote. Thanks!
A: Hi Rishi, Cloudshot does not support Alibaba Cloud yet. In the last few weeks, we have added support to GCP and Digital Ocean. Once it matures, we plan to add a few more cloud providers, including Alibaba Cloud.
Hello, While looking at this product, I noticed something strange. When I checked the AWS Activity log, it seems that I can see resources from other users, not just my AWS resources. It looks like a check is needed.
A: Hi Chanha, thanks for brining it to our notice. I think the sprint we deployed Thursday last week introduced this issue. However, we just took this at the highest priority and resolved it. Thank you so much once again.
Q: Changing Accounts or Providers
Hello, I recently purchased and successfully added my AWS account. However, I’m having difficulty finding a way to add my other AWS accounts or additional providers. I would appreciate any guidance or resources you could provide, as the current documentation seems limited. Thank you!
Sudeep_Cloudshot
Nov 13, 2024A: Hi Releigh, you can add more accounts by clicking on Menu > Cloudshot > Manage Hyperscaler Account. The following video might help: https://youtu.be/GA0W2KuKSr4. You might want to peep through the help section too at : https://app.cloudshot.io/help. If you need further support, please do not hesitate to contact us via LiveChat or email support@cloudshot.io. Cheers!
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Verified purchaser
Message: Currently, the default account selected is not Azure. Please navigate to the drop-down menu in the top-right corner and select the Azure default account.
But I can only see my one AWS account, no way to add more
Yeah, the top right corner will show you your list of accounts. You can select one account by default. You should see all of your accounts in that drop-down. In case of any issues, please write to support@cloudshot.io and we'll get back to you within 2 hours.
Verified purchaser
Hi Sudeep, I just learned about it thanks to your Cloudshot Bot AI Assistant. The term "hyperscaler" lost me, though. Anyway, thank you!
Verified purchaser
Are there any plans to improve the UI? The properties are too small. Thanks
Sure, Raleigh. We'll consider that. :)
Q: Possibility to increase team user limit?
Is there possibility to increase team user limit. I think even a small web apps running on cloud have 2-3 team members to manage different cloud services. It will be helpful if you add 1 or 2 extra users.
Sudeep_Cloudshot
Oct 29, 2024A: Hi Amit, yes! We are working on Teams plan where you can centrally manage your team's licenses/logins. 'll update both AppSumo's page and our website as soon as its available.
Share Cloudshot
Q: A definitive roadmap with voting for adding cloud providers
I am sure you might see that the majority of questions you receive would be, 'Do you support Linode / Hetzner / Contabo / XYZ provider'.
Do you have a roadmap that we can consult to see which providers are on your list to integrate priority wise? We can also vote them up so that you can respond to your users.
Thank you!
Sudeep_Cloudshot
Oct 29, 2024A: Hi Jagan, yeah, that would be a good idea, isn't it ? I'll check if this mechanism exists on AppSumo. If not, I'll create a page on the website where people can upvote. Thanks!
Share Cloudshot
Hi Jagan, we've integrated Contabo and OVHCloud. We'll be publishing the roadmap page on cloudshot.io soon.
Q: ALIBABA?
Does it support Alibaba cloud?
Sudeep_Cloudshot
Oct 23, 2024A: Hi Rishi, Cloudshot does not support Alibaba Cloud yet. In the last few weeks, we have added support to GCP and Digital Ocean. Once it matures, we plan to add a few more cloud providers, including Alibaba Cloud.
Share Cloudshot
Q: AWS Activity log
Hello,
While looking at this product, I noticed something strange.
When I checked the AWS Activity log, it seems that I can see resources from other users, not just my AWS resources.
It looks like a check is needed.
Sudeep_Cloudshot
Oct 20, 2024A: Hi Chanha, thanks for brining it to our notice. I think the sprint we deployed Thursday last week introduced this issue. However, we just took this at the highest priority and resolved it.
Thank you so much once again.
Share Cloudshot