Longstanding critical bugs unattended.
Basic functionality missing. For example: moving snippets (or bookmarks or notes) between topics. This should be a simple drag and drop operation. But that's not available. Alternatively, there should be a menu so you can click on "move to topic..." but even that is missing. Alternatively, you should be able to cut and past an entry into a new topic. But even THAT is completely outside the functionality of this software. So.... you can put stuff in but you can't sort anything afterward.
So ... for a piece of software that's about curation, sharing and collaboration, it's less than useful.
To make matters worse, there's no concept of an "inbox". So if you want to save something online, (EVERY TIME) you will have to select the topic to put it in first. Because if you didn't ... well you just can't organize it afterward.
That said, they did a good job with the extension and being able to quickly save. Maybe too good ... because it's too easy to go quick and save it in the wrong topic.
Sandra_Collabwriting
May 9, 2024Hi Frank,
We hear you.
Drag and drop to other topics/clusters has been something we've been trying to implement for quite a bit of time and it's turned out to be a bit more complex to make it scalable than we thought.
We've been trying to keep the updates coming regularly and with the next release we'll be pushing a multi-select view with bulk actions with the first action being the "bulk delete" of snippets. The next action will be moving snippets to other topics.
As for the Dashboard not working properly and not loading the correct topics, it's not something we were able to reproduce. Could you please share the browser/device that this has been happening on? You can just email us at support@collabwriting.com or write to us on Intercom.
We're really appreciative of your feedback and will definitely have these and more exciting updates to come 😊