Q: Columns is not recognizing a valid date format??
When I connect my Google Sheets file to Columns, it is not recognizing the date column as a valid Time series. Why is that?? The current format is "05-20-2025". The schema is only seeing it as text. According to the documentation, this is a valid format (UsDateFull: 'M/d/yyyy', 'MM/dd/yyyy').
I got the tier 1. Amazing software. What is the exact process for getting more seats? It looks like I should get tier 2 to get 3 seats and then put in the redeem codes but not sure if that is the best way to get more seats.
Concerned that if I just grab tier 2 the codes might not go to my main account and it might cause a mess. A video tutorial to show upgrading for the visual learning sumolings would be fantastic.
The way you described is correct - by redeeming multiple codes in your main account, you automatically become admin of a newly created team which has a shared workspace for every member you added.
Just a Note: due to low adoption, we have stopped enhancing team feature, instead of improving sharing functions across different accounts. So you can also get multiple license for different people, and use data sharing function to share connected data.
Q: Columns is not recognizing a valid date format??
When I connect my Google Sheets file to Columns, it is not recognizing the date column as a valid Time series. Why is that?? The current format is "05-20-2025". The schema is only seeing it as text. According to the documentation, this is a valid format (UsDateFull: 'M/d/yyyy', 'MM/dd/yyyy').
ShawnCao
May 24, 2025A: We will use support channel to analyze your data and see why DATE is not recognized, based on what you provided, it should.
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You are right, that’s a valid date, it should work. But do all values follow the correct format?
Can you share your sheet with me to test? Can send email or live chat.
Verified purchaser
Yes, I can share. Please send me your email address. Thanks
Please click "Email" from this page - https://columns.ai/contact to get in touch through email.
Q: Comparison with chart pixel and instacharts
Can you please let me know how columns.ai is different from the other 2 offerings in Appsumo like instacharts and chart pixel?
ShawnCao
May 20, 2025A: I am not sure what they are good at - what do you need? I can help answer if Columns fits your need or not.
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Q: Process to get more seats
I got the tier 1. Amazing software. What is the exact process for getting more seats? It looks like I should get tier 2 to get 3 seats and then put in the redeem codes but not sure if that is the best way to get more seats.
Concerned that if I just grab tier 2 the codes might not go to my main account and it might cause a mess. A video tutorial to show upgrading for the visual learning sumolings would be fantastic.
ShawnCao
May 1, 2025A: Thanks for your comment!
The way you described is correct - by redeeming multiple codes in your main account, you automatically become admin of a newly created team which has a shared workspace for every member you added.
Just a Note: due to low adoption, we have stopped enhancing team feature, instead of improving sharing functions across different accounts. So you can also get multiple license for different people, and use data sharing function to share connected data.
Share Columns
Can I remove or replace team member accounts just in case I don't work with them anymore in the future ?
You can freely add/delete members from your team management page.
Q: Is MySQL support ready?
ShawnCao
Mar 10, 2025A: Unfortunately not. Sorry about that.
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Q: Are you able to make it work in Bulgarian language?
ShawnCao
Feb 1, 2025A: it works with any language, though UI is in English.
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