Columns Questions

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Q: Columns is not recognizing a valid date format??

When I connect my Google Sheets file to Columns, it is not recognizing the date column as a valid Time series. Why is that?? The current format is "05-20-2025". The schema is only seeing it as text. According to the documentation, this is a valid format (UsDateFull: 'M/d/yyyy', 'MM/dd/yyyy').

newlifecccPLUSMay 23, 2025
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Founder Team
ShawnCao

ShawnCao

May 24, 2025

A: We will use support channel to analyze your data and see why DATE is not recognized, based on what you provided, it should.

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Q: Comparison with chart pixel and instacharts

Can you please let me know how columns.ai is different from the other 2 offerings in Appsumo like instacharts and chart pixel?

MAK_DBKPLUSMay 20, 2025
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ShawnCao

ShawnCao

May 20, 2025

A: I am not sure what they are good at - what do you need? I can help answer if Columns fits your need or not.

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Q: Process to get more seats

I got the tier 1. Amazing software. What is the exact process for getting more seats? It looks like I should get tier 2 to get 3 seats and then put in the redeem codes but not sure if that is the best way to get more seats.

Concerned that if I just grab tier 2 the codes might not go to my main account and it might cause a mess. A video tutorial to show upgrading for the visual learning sumolings would be fantastic.

christopher070PLUSApr 30, 2025
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Founder Team
ShawnCao

ShawnCao

May 1, 2025

A: Thanks for your comment!

The way you described is correct - by redeeming multiple codes in your main account, you automatically become admin of a newly created team which has a shared workspace for every member you added.

Just a Note: due to low adoption, we have stopped enhancing team feature, instead of improving sharing functions across different accounts. So you can also get multiple license for different people, and use data sharing function to share connected data.

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Q: Is MySQL support ready?

YakovskiPLUSMar 9, 2025
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Founder Team
ShawnCao

ShawnCao

Mar 10, 2025

A: Unfortunately not. Sorry about that.

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Q: Are you able to make it work in Bulgarian language?

YakovskiPLUSFeb 1, 2025
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Founder Team
ShawnCao

ShawnCao

Feb 1, 2025

A: it works with any language, though UI is in English.

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