kasperwoodkasperwood
kasperwood
Oct 23, 2025

Q: Best support contact

I ended up refunding the deal some time ago, because the UI was overwelming. but I think, I will have another go. I see that you have a lot of ways for users to get in touch with you (really big plus) Which platform do you recomend to use for support related things?

Founder Team
ShawnCao

ShawnCao

Oct 23, 2025

A: Thanks for coming back. Good question, either support email or live chat.

Share
Helpful?
Log in to join the conversation

This was previously answered by Shawn Cao who said he'd love to chat to learn more about your use case — you can book time on his calendar, or if you prefer not to meet, email details about your datasets to support@columns.ai. You can find that answer here: https://appsumo.com/products/columns-ai/questions/ive-seen-a-few-types-of-softwares-simil-829954/