swsandswsand
swsandPLUS
Nov 3, 2025

Q: Getting very confused about the product

Hi there,

Bought tier 1 and Need some support here

I have two connected account in the dashboard , but cannot access the account via Connexify.

Not sure what the purpose of the connection.

After onboarding one client , not sure how to onboarding the next remaining client of the month

Do you have video tutorial to clarify the process ?

• 2 connected accounts → e.g. Google Ads + Meta (I cannot find Google account to be connected, only Meta and other Account)

• 2 clients per month → you can onboard up to 2 clients each month ( I created one link

Founder Team
Connexify

Connexify

Nov 4, 2025

A: Hi swsand, thanks for your question!

If you need help with Connexify, you are welcome to join our community. We are always available to support you with any questions or issues.

You can also visit our Guide Section, where you will find step-by-step instructions on how to set up and use Connexify as an agency or as a client:
https://www.connexify.io/docs/Guides

If anything remains unclear after reviewing the guides, please let me know. I am happy to help.

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