ContentPresso - AI Image + Social Media Canva Templates Questions

Showing 1 - 20 of 147 questions

Q: Your website contact is not working...I need help with my account

Hello, I purchased your software from appsumo in 2022, I tried to login today and it does not recognize my email. I tried the lost password and that is not working, how do I get in my account?

I sent an email to the email posted on your website and it came back as a bad address, can you please contact me thank you very much.

mydealstallPLUSNov 16, 2024
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Q: I'm a Tier 1 lifetime user, but I can't access my credits.

I'm receiving a message that my monthly limits have been exceeded, which is unexpected. Could you please resolve this issue as soon as possible?

drn0umanPLUSNov 13, 2024
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Q: Terms of use

Am I allowed to use the content I create for commercial purposes? Such as ebooks and social media ad revenue, etc? Not talking about reselling your templates.

playapaukNov 7, 2024
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Q: Please solve my issues ASAP.

I am a lifetime user tier 1. I cant use my remaining credits. Its saying monthly limits are exceed. Its very strainge for me! Need to fix it ASAP.

How do I reach out to you?

I still have 492 credits now.

I my problem has not solved yet, If they did scam. I want refund

mds247Edited Nov 7, 2024
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Founder Team
DigiNowa

DigiNowa

Nov 11, 2024

A: Hi,

Sorry for the inconvenience

We’re working on it just give us 2 days we will solve it

Thanks

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Q: Links to Edit on Cavna isn't working.

Other users have also reported this. I'm also getting error when I click on Edit on Canva button on any template. What's going on?

josh2868Sep 24, 2024
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