Cagno0diQ: Server USA
I have now seen that IP addresses of website visitors go to your servers in the USA. Unfortunately, this does not comply with data protection regulations. Do you also have hosting in Europe or is this planned?
Alex_ConveyThis
Jul 11, 2025A: Default proxy server is located in the US, that's correct. However, you can switch it to EU server which is located in Germany in the "Settings" menu.
Thanks for the answer. The data itself is stored in the US, not the EU. Even if I select a proxy, it will still be stored in the US, right?
Verified purchaser
Yes, that's right. Would that be a problem? How does your specific situation affects it?
Can you please check my question! :)
Verified purchaser
Already answered))
Hello, yes, for Europe and the GDPR, it is absolutely essential that the main server is located in Europe. A proxy server or CDN doesn't matter. As long as the server isn't located in the EU, it doesn't comply with the GDPR.
Verified purchaser
No, it is not essential to have a server in Europe in order to be GDPR compliant. It's about how you handle data and we handle it properly.
Thank you for your message.
You're right that GDPR compliance is not only about server location, but also about how personal data is handled. However, the location of the server is a critical part of ensuring compliance, especially when personal data of EU residents is processed or stored.
Under GDPR:
Transfers of personal data to non-EU countries (like the USA) are only allowed if there is an a
Thank you for your message. You're right that GDPR compliance involves how data is handled, but the server location is still a key factor. Under GDPR, transfers of personal data to non-EU countries like the US require strict safeguards, such as Standard Contractual Clauses. Since the Privacy Shield was invalidated, relying solely on US servers can lead to compliance issues.
Hosting data in the EU significantly reduces legal risks and simplifies GDPR compliance. Especially when handling personal data of EU citizens, keeping it physically within the EU remains the safest option – ensuring transparency, user protection, and readiness for potential audits by data protection authorities.