Q: Hi,
the app has completely stopped working for me and now I don't know what to do with it :-(
Tina.
Founder Team
Deepak_Copilotly
May 15, 2024
A: Hi Tina,
Can you please close your browser and then reopen it. That should fix this issue. Please let me know if the issue still persists, happy to help you further.
I'm sooo enjoying using Copilotly, thanks for bringing it to AS :) I meant to upgrade my tier to the highest, but I missed it by a hair. Are you planning on coming back? Hopefully soon!? :p
Founder Team
Deepak_Copilotly
May 15, 2024
A: Hi Lauris7,
We're absolutely delighted to hear that you're enjoying using Copilotly! Your feedback means a lot to us.
As for coming back, we haven't laid out a specific schedule yet, but we aim to do so as soon as possible. Stay tuned for our updates and, as always, thanks for your kind words and support.
I apologize for the inconvenience caused and appreciate your patience. Currently, we are in the process of migration to the chat API from the deprecated completions API, which may cause temporary disruptions in the service. We have submitted an update to Chrome and are awaiting their approval.
In the meantime, you can use the Chat mode, which is fully functional and utilizes the...
Q: I bought one tier a few weeks ago but want another.
Can I just buy another tier 1?
Founder Team
Deepak_Copilotly
May 14, 2024
A: Hi Lamont,
Thank you for your inquiry. If you desire to use Copilotly on a different account, you can certainly choose to buy another Tier 1. However, if your intention is to simply have more words, upgrading to a higher plan might be the better option for you.
We're always here to help if you have any further questions.
Apologies for the confusion. You cannot add another Tier 1 to your account. However, you have the option of upgrading to Tier 2 without refunding your existing Tier 1.
Simply go to the "Products" section in your profile, click on the Actions for Copilotly, and select "Change Plan." From there, you can upgrade to Tier 2 instantly.
If you have any further questions or need assistance,...
Q: Does it help if I need to write article with SEO?
Founder Team
Deepak_Copilotly
May 15, 2024
A: Hi avatoria2000,
Thank you for reaching out with your question. Indeed, Copilotly can assist you in writing SEO-focused articles. The effectiveness of the generated SEO content largely depends on the specificity of your input or prompt. The more targeted your instructions, the more tailored the generated output would be.
You can create an initial draft using Copilotly and then fine-tune it...
Q: Hi, the app has completely stopped working for me and now I don't know what to do with it :-( Tina.
Deepak_Copilotly
May 15, 2024A: Hi Tina,
Can you please close your browser and then reopen it. That should fix this issue. Please let me know if the issue still persists, happy to help you further.
Thanks,
Deepak,
Copilotly Team
Share Copilotly
Q: Hi Deepak!
I'm sooo enjoying using Copilotly, thanks for bringing it to AS :) I meant to upgrade my tier to the highest, but I missed it by a hair. Are you planning on coming back? Hopefully soon!? :p
Deepak_Copilotly
May 15, 2024A: Hi Lauris7,
We're absolutely delighted to hear that you're enjoying using Copilotly! Your feedback means a lot to us.
As for coming back, we haven't laid out a specific schedule yet, but we aim to do so as soon as possible. Stay tuned for our updates and, as always, thanks for your kind words and support.
Cheers,
Deepak,
Copilotly Team
Share Copilotly
Q: Just tried it on the free version says openai has an error, or down.
I looked at the openai, says its up and running ? Trying it out before sales close.
Deepak_Copilotly
May 14, 2024A: Hi there,
There was a server error from our end, we have pushed a fix now, should be up and working shortly, sorry for the inconvenience.
Share Copilotly
Verified purchaser
still not working, can u confirm its working now ? just hanging with no error message yet.
Hi there,
I apologize for the inconvenience caused and appreciate your patience. Currently, we are in the process of migration to the chat API from the deprecated completions API, which may cause temporary disruptions in the service. We have submitted an update to Chrome and are awaiting their approval.
In the meantime, you can use the Chat mode, which is fully functional and utilizes the...
Hi there,
The issue has been fixed, a quick browser restart should apply the updates and it should work as usual.
Cheers!
Q: I bought one tier a few weeks ago but want another.
Can I just buy another tier 1?
Deepak_Copilotly
May 14, 2024A: Hi Lamont,
Thank you for your inquiry. If you desire to use Copilotly on a different account, you can certainly choose to buy another Tier 1. However, if your intention is to simply have more words, upgrading to a higher plan might be the better option for you.
We're always here to help if you have any further questions.
Best regards,
Copilotly Team
Share Copilotly
Verified purchaser
Sorry Deepak, maybe I wasn't clear.
I want to use my same account and would like to know if I buy another Tier 1 if I just add that to my current Tier 1 or...
Should buy a Tier 2 and refund my old Tier 1?
Hi LaMont,
Apologies for the confusion. You cannot add another Tier 1 to your account. However, you have the option of upgrading to Tier 2 without refunding your existing Tier 1.
Simply go to the "Products" section in your profile, click on the Actions for Copilotly, and select "Change Plan." From there, you can upgrade to Tier 2 instantly.
If you have any further questions or need assistance,...
Q: Does it help if I need to write article with SEO?
Deepak_Copilotly
May 15, 2024A: Hi avatoria2000,
Thank you for reaching out with your question. Indeed, Copilotly can assist you in writing SEO-focused articles. The effectiveness of the generated SEO content largely depends on the specificity of your input or prompt. The more targeted your instructions, the more tailored the generated output would be.
You can create an initial draft using Copilotly and then fine-tune it...
Share Copilotly