Corefactors Reviews

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Verified purchaser

Member since: Aug 2012Deals bought: 563
5 stars
5 stars
Posted: May 29, 2024

Pleasantly surprised.

I purchased this at the top tier. To be frank I needed the lead upload and dialing capabilities. I guess my use case (Twilio) was a little different than usual and it took awhile of back and forth to get everything as it needed to be. On two different occasions I had 3+ engineers on a video conference call and walking us through the setup. In addition there was programming required at their end. It goes without saying due to the man power commitment they made no profit on me. And they were not bothered by that at all. I have never seen a support team go so far out of their way to match my use case. I am just now getting to explore the rest of the system. It is stable - unlike the tool I bought this to replace. I used to say that any idiot could sell you a computer but what separates the men from the boys is what happens when things go wrong. These guys really stepped up. The confidence they have left me with has made this an integral part of my business.
I am not a patient person but I am glad I stuck this one out.

Thank You

Founder Team
Kunal_Corefactors

Kunal_Corefactors

May 29, 2024

We are thrilled to hear your wonderful feedback about Corefactors CRM. Knowing that you had a fantastic experience with our service is our biggest profit!

At Corefactors, our main goal is to cater to your business needs and provide top-notch customer support. We truly believe in putting our clients first and understand the unique challenges that come with managing CRM across different businesses. We are genuinely excited about the opportunity to support your business for the long haul.

We understand the struggles that many businesses face when it comes to finding the perfect mix of lead management, calling capabilities, and automated lead nurturing. Rest assured, we are fully committed to bridging that gap and delivering a tailored solution that fits your business like a glove.

We also realize that our job is far from over. We can't wait to help you establish a thriving, sustainable business without any revenue leakages along the way.

Thank you so much!

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Verified purchaser

Member since: Nov 2022Deals bought: 225
4 stars
4 stars
Posted: Apr 19, 2024

Perfect Fit for Real Estate Use Case

I recently had the pleasure of testing Corefactors CRM through AppSumo, and I must say, it has met my expectations for my real estate business.

One of the standout features for me was the bulk uploading leads. As someone who deals with a large volume of leads regularly, this feature has will help in streamlining my workflow. Additionally, setting up my Twilio number was a little challenging, but support was there to help. We found the problem was on myside and not the CRM.

Of course, no software is without its hiccups, and I did encounter a few issues during the setup process. However, what truly impressed me was the responsiveness of the customer support team. Whether it was via Google Meet or email, they were there every step of the way to troubleshoot and provide solutions promptly.

While I'm still in the process of testing and fine-tuning the system to suit my specific needs, I am confident that Corefactors CRM is going to be the perfect solution for my real estate use case. Its robust features, combined with great customer support, make it a standout option in the CRM market.

Overall, I highly recommend Corefactors CRM to anyone in the real estate industry looking for a reliable and efficient solution to manage their leads and communications.

Pros:
Easy bulk uploading of leads
Seamless integration with Twilio
Responsive customer support

Cons:
Minor issues during setup, but promptly resolved by customer support

Founder Team
Kunal_Corefactors

Kunal_Corefactors

May 9, 2024

Our sincere thanks for sharing your experience with Corefactors CRM. Your kind words truly mean the world to us!

It's wonderful to hear that our platform has been a great fit for your real estate business. Dealing with a high volume of leads can be a real challenge, so we're thrilled to know that our bulk uploading feature has helped streamline your workflow. We understand that setting up your Twilio number may have posed a few hurdles, but we're grateful that our support team was able to lend a helping hand. We're all about making sure our users have a smooth experience, and we're glad we could sort out the issue for you.

Special thanks for recognizing our support team. Our support team is always here to provide quick and effective solutions, and we're delighted to hear that they were able to assist you promptly. We're committed to continuously improving our platform, so your feedback is incredibly valuable to us.

Your confidence in Corefactors CRM is truly heartwarming. We're honoured to be part of your journey and to play a role in helping your real estate business thrive. If there's anything else we can do to support you or if you have any more feedback to share, please don't hesitate to reach out. We're here for you every step of the way!

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Verified purchaser

Member since: Dec 2018Deals bought: 3798
1 stars
1 stars
Posted: Apr 12, 2024

Great idea. Poor execution. Product not ready. Terrible Design. Zero customer support. Not a good deal.

I bought every single CRM Appsumo has rolled out on their marketplace. This one just doesn't make the cut. I should have known when signed up for a trial. eMail link doesn't work. Support doesn't answer for almost a week. I took the chance to get max tier. Interface design just complicated and plain sucks when comparing to other CRMs. Many menu options just doesn't do anything. The core system may work as they described, but the entire system need a cosmetic rework. I go over every single items and can't even find way to campaign emails outreach. Then there's bug everywhere. Beside the slow loading sometimes, I get "error loading tw1.us.corefactors.in" with a blank page all time. Email and chat to support went silent for days. I gave up for now. If they take this review seriously and step up to improve, then perhaps they have a chance. These guys looks just like the recent deal on Appsumo called SMSIT-CRM. That deal is just scamming people and Appsumo allowed it. They never got anything work. Always rushed things to grab cash, with nothing on the technical end to show for. CoreFactors should focus on the core, and that is to make sure your product works before selling it. For now, I stick to my favorite choice, Breakcold. Refunding the max tier I just bought.

Founder Team
Kunal_Corefactors

Kunal_Corefactors

May 9, 2024

Thank you for taking the time to share your feedback Shopaholic. We really appreciate the feedback about where we need to work and improve on our product. Sorry to hear that you've had a poor experience, and we apologize for the inconvenience.

We are a pure customer-centric organization, and we always appreciate the input/feedback of our customers. We have a strong base of over 300 customers (like Exide, Mazars (India), Fatakpay, Pidilite, EuroExim Bank (TrdFin) etc.) who have been associated with us and using our product for over 3-4 years. We never rush to grab cash and constantly focus on improving customer experience and satisfaction.
We acknowledge that some initial customers had to face some technical issues like the email link not working or the page taking too long to load. However, we have resolved most of these issues and remain committed to resolving any issue that may arise in future.

We are rated one of the best by our customer base, especially regarding customer support. You may check our reviews on other platforms like Capterra: https://www.capterra.in/reviews/153366/teleduce

We understand that timely support is crucial, and we always take steps to ensure that our support team is 18x7 responsive. Also, we checked with the support team and have not yet received any requests from your account related to these issues. You can find live support in the right bottom corner of the platform.
We'd like to offer you a personalized demo to showcase the productivity you can achieve with the help of this platform. We are hopeful that, being a CRM expert, you'll be more than willing to understand the full potential of Corefactors. Please let us know if you're willing to give us another chance. If you may allow, we can connect at +1 213 816 0400 or please leave us an email at hello@corefactors.ai to e-connect.

We appreciate your feedback on our design and user interface as well. We have invested significant efforts in enhancing the product capabilities to help customers achieve operational excellence. Your feedback on the user interface has been noted and we'll get working on it.

We're here to help and look forward to hearing from you.

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