Q: What plan does this match up with on your website?
Your website does not have a value plan. What plan is this aligned with now? Things don't align as expected if it's the Level 1 plan. Why are the limits so low for having users in a space? The free plan limit is 50, but that seems less than what Tier 1 and 2 get.
incredible ! so all plans are deprecated and all Appsumo customers deals are not being honoured! 😡
Q: Cosmos Updates stopped in April 2024?
When looking at your roadmap or feedback system it looks like all updates stopped in April 2024 and all in progress items are from April 2024. Has me wonder if something happend?
A: I've answered you in 4 platforms now. Updates come every month, all users get an update email. We are in the business of making software, and not updating facebook twitter pages, if you want that pls don't use us.
Q: A reply to the earlier comment on my Question -
Yes.
A CNAME such as "hq.yourcompany.com" would be ideal. The majority of business tools that appear on Appsumo implement this. Among similar tools, I believe GoBrunch, Sessions, and 11Sight are three that implement this. This makes the experience more seamless for product users as this is meant to be integrated into an office workflow.
Additionally. I believe adding a small watermark at the bottom saying "Empowered by Cosmos" would be fine as we want your business to gain more traction too?
A: Hey GenPly, currently, we don't have plans to launch our deal again. But to know more, or directly chat with us for assistance, email us at support@cosmos.video
I have Tier 3 and the summarization and action items via AI, is gold. One question is how long does the chat last? I am realizing old notes disappear. What is the best way to save important information long-term. Does the channel retain information longer?
A: Hello Janelle, great to have you as a user. The chat is meant to live, if it isn't then it is a bug. Please drop us a line at support@cosmos, and please share the following: - What chat is disappearing? (Is it conversation chat, channels or DMs?) - Please share your space URL - Where are you not seeing the information (cosmos in web, or desktop app or mobile app)
The above will help us identify and fix the issue.
This is interesting.. could you share some details with us at support@cosmos.video? We had some limits in the pricing tier, but we haven't implemented any limits on storage or video recordings. We will send an update in the next 2-3 weeks as soon as we know. Right now, we are pretty focused on making chat functionality solid.
Q: Nice product … still testing.
One thing I can not figure out: If I want my "office" be accassible 24/7 for guests, but only let them have access for f.e. the lobby or a certain room, that is not possible, right? Also, when I want to add this feature to my website (meaning, a button to enter my office's lobby) how can I create a link for a certain area?
A: Hello Mo, it is possible, we've shipped this feature based on community feedback. Please visit your office space > settings > guest experience Sharing a guide to take you through the experience:
Thank you for that prompt response. But it seems not to work or I was not clear enough ;)
- I changed the access to a specific room, the event space - Added the knocking, as "without" is not included in this deal, right? - Copied the specific link
When shared, the guest is transported into the "event space" but he can leave it and sit right next to me … and forcing a 1:1 call with me ;)
Is there a way, the guest sees only the lobby and f.e. the space I have gained him the access too?
Currently, the guest can enter the specified area but still move around. What would you like to happen? - Guest can't move at all? You can only move the guest when you want to. - Guests can only move in the specified area (say, a meeting room) and can't enter any new area.
We are building, so will solve this issue pretty quickly based on the customer insights.
A: Hello, from your Appsumo console. It depends if you are a plus member.. as the deal has ended for others. If the deal is ended, we'll be able to help, just drop us a line at support@cosmos.video
A: Is the LTD with another email? you can activate a new team from that email and add yourself as a member. Pls drop us a line at support@cosmos.video and we'll sort it out for you :)
Q: I misspelled the email address during registration, so I cannot receive the activation email.
I sent an email to Appsumo; what else should I do? I need help finding your email address. Which info do you need to correct this? I also told them that I need to receive notifications by email about creator responses on Appsumo for questions posted.
Q: Honestly, the only key piece missing is the CNAME/Custom Domain for offices and booking links.
Any plans to add this?
Additionally, how often does your team add more items for decorations in the virtual space? I tried to customize the space but haven't found a lot of options in terms of decor. Also, please add more outfits for the characters?
Cname: we are evaluating technically; the piece we are researching is how we will make it work on mobile. Video calls don't work well on mobile browsers, so we'd like a way to open the Cosmos app on mobile with the custom domain link and deep link the whole experience. Do you know of any video calling service that does custom domains? It'll help us research, technically, how to do it.
We can make a pretty URL fast: cosmos.video/jomello. Will that work?
The ability to add booking links is there; please go to space > customise entry page > add a booking link [if no one is in the space, we'll show the button to book a call]
Decorations: We can quickly add them. What kind of decorations are you after? If you share the bits you like, we can add them. Meanwhile, you can add your own as well. I'm thinking of letting users share packs here and opening it up.
Q: Hi,
I am particularly interested for the audio recording feature.
I read in your previous answers that sound is recorded in stereo, 48000 Hz. But one thing I want to know and is crucial for me is :
1) is the app able to record distinct speakers in separate audio files ?
2) to avoid any crash or sound recording problems, does the app record (or enable to record) locally on each speaker device, and then only send the completed audio file to the platform ?
Q: We are currently using kumospace, which is really great.
The team loves the design and look / feel. On the screenshots I see just wireframe office style. Can the offices also look bit more designed like Kumospace offers or will it look like on the screenshots?
A: We have two styles of offices: colourful and minimal. I have a feeling you'll like the colourful one. To see it, please go to your Cosmos Space> Settings> Floorplan. We've tried to simplify the design as much as possible in the minimal asthetic.
Q: We are currently using kumospace, which is really great.
The team loves the design and look / feel. On the screenshots I see just wireframe office style. Can the offices also look bit more designed like Kumospace offers or will it look like on the screenshots?
A: Hello Norbert, we have two styles of offices: colourful and minimal. Have a look at the colourful styles you might like that better. Space > settings > floor plan
Q: What plan does this match up with on your website?
Your website does not have a value plan. What plan is this aligned with now? Things don't align as expected if it's the Level 1 plan. Why are the limits so low for having users in a space? The free plan limit is 50, but that seems less than what Tier 1 and 2 get.
Karan_CosmosVideo
Feb 19, 2025A: All app sumo plans are deprecated.
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Tier 3 is on level 2 plan. They introduced new plans so LTDs got remapped to the new ones.
Thank you. What is Tier 1 and 2 on then please?
I'm not sure
incredible ! so all plans are deprecated and all Appsumo customers deals are not being honoured! 😡
Q: Cosmos Updates stopped in April 2024?
When looking at your roadmap or feedback system it looks like all updates stopped in April 2024 and all in progress items are from April 2024. Has me wonder if something happend?
Karan_CosmosVideo
Feb 19, 2025A: I've answered you in 4 platforms now. Updates come every month, all users get an update email. We are in the business of making software, and not updating facebook twitter pages, if you want that pls don't use us.
Share Cosmos Video
Q: any youtube videos highlighting Recording transcripts Meeting summarization Multiple floors ?
Karan_CosmosVideo
Sep 3, 2024A: it ships with all of the things you mentioned
Share Cosmos Video
Q: A reply to the earlier comment on my Question - Yes.
A CNAME such as "hq.yourcompany.com" would be ideal. The majority of business tools that appear on Appsumo implement this. Among similar tools, I believe GoBrunch, Sessions, and 11Sight are three that implement this. This makes the experience more seamless for product users as this is meant to be integrated into an office workflow.
Additionally. I believe adding a small watermark at the bottom saying "Empowered by Cosmos" would be fine as we want your business to gain more traction too?
Karan_CosmosVideo
Sep 3, 2024A: we have plans to build this out too.
Share Cosmos Video
Q: Hey!
I was trying to reach out to your email at support@cosmos.video but one is responding. I just wanted to ask if you have any plan to come back for LTD?
Karan_CosmosVideo
Sep 3, 2024A: No, we don't have plans to offer an LTD. You can try our free / paid plans, they are pretty good value for money.
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Q: Do you offer premium lifetimedeals?
This is my email
boenix.games@gmail.com
Guri_CosmosVideo
May 14, 2024A: Hey Gennie, you can email us at support@cosmos.video
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Q: are you going back here soon?
Guri_CosmosVideo
May 14, 2024A: Hey GenPly, currently, we don't have plans to launch our deal again. But to know more, or directly chat with us for assistance, email us at support@cosmos.video
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Q: Will you be back on Appsumo anytime soon?
Karan_CosmosVideo
May 15, 2024A: How would you like to use Cosmos?
We might with our community hangout space product.
Share Cosmos Video
Q: I have truly been enjoying Cosmos.
I have Tier 3 and the summarization and action items via AI, is gold. One question is how long does the chat last? I am realizing old notes disappear. What is the best way to save important information long-term. Does the channel retain information longer?
Karan_CosmosVideo
May 15, 2024A: Hello Janelle, great to have you as a user. The chat is meant to live, if it isn't then it is a bug.
Please drop us a line at support@cosmos, and please share the following:
- What chat is disappearing? (Is it conversation chat, channels or DMs?)
- Please share your space URL
- Where are you not seeing the information (cosmos in web, or desktop app or mobile app)
The above will help us identify and fix the issue.
Best,
Karan
Share Cosmos Video
This is interesting.. could you share some details with us at support@cosmos.video?
We had some limits in the pricing tier, but we haven't implemented any limits on storage or video recordings.
We will send an update in the next 2-3 weeks as soon as we know.
Right now, we are pretty focused on making chat functionality solid.
Q: Nice product … still testing.
One thing I can not figure out:
If I want my "office" be accassible 24/7 for guests, but only let them have access for f.e. the lobby or a certain room, that is not possible, right? Also, when I want to add this feature to my website (meaning, a button to enter my office's lobby) how can I create a link for a certain area?
Karan_CosmosVideo
May 15, 2024A: Hello Mo, it is possible, we've shipped this feature based on community feedback.
Please visit your office space > settings > guest experience
Sharing a guide to take you through the experience:
https://cosmosvideo.notion.site/Invite-external-guests-for-direct-video-meetings-df9d80b2cd4744508ee134d0f1671a4d?pvs=74
Share Cosmos Video
Verified purchaser
Thank you for that prompt response. But it seems not to work or I was not clear enough ;)
- I changed the access to a specific room, the event space
- Added the knocking, as "without" is not included in this deal, right?
- Copied the specific link
When shared, the guest is transported into the "event space" but he can leave it and sit right next to me … and forcing a 1:1 call with me ;)
Is there a way, the guest sees only the lobby and f.e. the space I have gained him the access too?
Currently, the guest can enter the specified area but still move around.
What would you like to happen?
- Guest can't move at all? You can only move the guest when you want to.
- Guests can only move in the specified area (say, a meeting room) and can't enter any new area.
We are building, so will solve this issue pretty quickly based on the customer insights.
Q: I'm loving Cosmos so far...
how do I upgrade to the next Tier?
Karan_CosmosVideo
May 15, 2024A: Hello, from your Appsumo console.
It depends if you are a plus member.. as the deal has ended for others.
If the deal is ended, we'll be able to help, just drop us a line at support@cosmos.video
Share Cosmos Video
Q: In Google Meet we find it useful, with a multi-language team, to show subtitles during a Meet, with automatic translations.
When screensharing or meeting in Cosmos, is there a way to do that?
Karan_CosmosVideo
May 15, 2024A: Hello, great ask; currently, we can't add subtitles to meetings in real-time.
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Q: Is it possible to add a second LTD to create a second team.
I have created a second team and it is automatically put in a trial plan. Please advise how to set a second LTD to apply to a second team.
Karan_CosmosVideo
May 15, 2024A: Is the LTD with another email? you can activate a new team from that email and add yourself as a member.
Pls drop us a line at support@cosmos.video and we'll sort it out for you :)
Share Cosmos Video
Q: I misspelled the email address during registration, so I cannot receive the activation email.
I sent an email to Appsumo; what else should I do? I need help finding your email address. Which info do you need to correct this? I also told them that I need to receive notifications by email about creator responses on Appsumo for questions posted.
Karan_CosmosVideo
May 15, 2024A: Please send your correct email address to support@cosmos.video; we can do our best to update the email in our system.
We got you, don't worry :)
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I sent you an email
That's great!
Q: Honestly, the only key piece missing is the CNAME/Custom Domain for offices and booking links.
Any plans to add this?
Additionally, how often does your team add more items for decorations in the virtual space? I tried to customize the space but haven't found a lot of options in terms of decor. Also, please add more outfits for the characters?
Karan_CosmosVideo
May 15, 2024A: Hello Jomello,
Cname: we are evaluating technically; the piece we are researching is how we will make it work on mobile. Video calls don't work well on mobile browsers, so we'd like a way to open the Cosmos app on mobile with the custom domain link and deep link the whole experience. Do you know of any video calling service that does custom domains? It'll help us research, technically, how to do it.
We can make a pretty URL fast: cosmos.video/jomello. Will that work?
The ability to add booking links is there; please go to space > customise entry page > add a booking link [if no one is in the space, we'll show the button to book a call]
Decorations: We can quickly add them. What kind of decorations are you after? If you share the bits you like, we can add them. Meanwhile, you can add your own as well. I'm thinking of letting users share packs here and opening it up.
Share Cosmos Video
Q: Hi, I am particularly interested for the audio recording feature.
I read in your previous answers that sound is recorded in stereo, 48000 Hz.
But one thing I want to know and is crucial for me is :
1) is the app able to record distinct speakers in separate audio files ?
2) to avoid any crash or sound recording problems, does the app record (or enable to record) locally on each speaker device, and then only send the completed audio file to the platform ?
Karan_CosmosVideo
May 15, 2024A: Hi Xavier,
- no cosmos doesn't record distinct speakers
- no local recording
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Is there an app that can do that?! Separate speakers on their own audio files. I highly doubt that!
I am not aware of one. But I don't have much experience in this domain.
Google or GPT might your best friend :)
Q: Could I whitelabel this?
I'd love to offer this for my co-working space.
Karan_CosmosVideo
May 15, 2024A: Hello, the link for the Cosmos space is constant; you can forward your office.coworking.com to the Cosmos space link.
Please visit space > custom entry page > to customise the logo and explainer text.
Those are the two bits you need when you say whitelabeling. Please let me know if you need anything else.
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Q: We are currently using kumospace, which is really great.
The team loves the design and look / feel. On the screenshots I see just wireframe office style. Can the offices also look bit more designed like Kumospace offers or will it look like on the screenshots?
Karan_CosmosVideo
May 15, 2024A: We have two styles of offices: colourful and minimal.
I have a feeling you'll like the colourful one. To see it, please go to your Cosmos Space> Settings> Floorplan.
We've tried to simplify the design as much as possible in the minimal asthetic.
Share Cosmos Video
Q: We are currently using kumospace, which is really great.
The team loves the design and look / feel. On the screenshots I see just wireframe office style. Can the offices also look bit more designed like Kumospace offers or will it look like on the screenshots?
Karan_CosmosVideo
May 15, 2024A: Hello Norbert, we have two styles of offices: colourful and minimal.
Have a look at the colourful styles you might like that better.
Space > settings > floor plan
Share Cosmos Video
Q: What’s the quality and format of the downloaded file?
Karan_CosmosVideo
May 15, 2024A: We do three qualities in mp3: 1080p, 480p, 270p.
You can choose one that works for you.
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