Q: I purchased a "Lifetime Deal" last year only to have my account stripped from all features and widgets after January of this year.
Sumolings should be weary of your "Lifetime Access", as I feel they will suffer the same as many of us did. I would not recommend Crocoblocks for this reason alone. Please clarify by what "lifeline access" means? I still have "lifetime access" to my account but doesn't do me good when everything has been blocked.
Helen_Crocoblock
May 14, 2024A: Hi!
Please note that we have never released a āLifetime Dealā before. Let me explain, with lifetime access you get JetPopup and JetElements plugins including 50+ popup templates for unlimited period of use, all future plan updates and our full support.
Hello Helen,
Then you are misleading because that's exactly what I thought I purchased on January 19, 2019:
ID: #37482
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Crocoblock Membership
Date:
January 19, 2019
Subtotal:
$299.00
Total price:
$0.00
Payment status:
Complete
Discount(s):
2b4dd5bb78
Invoice:
Download Invoice
Edit invoice info
License
*******************Lifetime, Unlimited Websites**************
License key:
LICENSE KEY REMOVED FOR PRIVACY
Expiration:
January 19, 2020
Renew license
Installs:
3/Unlimited
Hello Michael!
Let me clarify the situation you mentioned. Last year's offer on MightyDeals was for Yearly license, not the Lifetime. This information was noted in the deal's description: https://prnt.sc/rhngo3. After the purchase, you should have received such an email with the instructions: https://prnt.sc/rhnkqd.
We admit that within some time those codes physically could have been applied to Lifetime package. That's why you received such an invoice. This issue was soon detected and fixed by us.
However, as I mentioned above, the deal contained correct information that it was for Yearly package only.
Hoping, I managed to answer your question.