CX Genie Questions

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
Sep 5, 2025
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Q: Software Clarification Questions

Again, thats for answering my questions. We can manage multiple businesses using your software software?

Do you have any multi business use cases? If so, please share. Thanks

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
Sep 5, 2025
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Q: Software Clarification Questions

1.) Thanks for answering my previous questions, I purchased Tier 3. Can you elaborate on how your is software different from other chatbots?

2.),Can we manage the chatbot usage and workspace per brand?

3.) Does your software integrate with website other than WordPress?

4.) Can I use your software in Facebook groups?

5.) Do you have plans to integrate with LinkedIn?

6.) What is the cost for...

Founder Team
Shawn_CXGenie

Shawn_CXGenie

Sep 5, 2025

A: 1. CX genie is a platform provides you A.I response not a fixed response, we also provide you all in 1 platform where your agent just need to use CX Genie to work
2. At the moment you can not manage them specifically, however you can let them use within 1 workspace
3. We do give you a lot of integration such as: Facebook, IG, WA, Discord, Telegram,...You can check that in section Platform...

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
Sep 3, 2025
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Q: Software Clarification Questions 2

5.) Is there a way to manage the chatbots usage and workspaces?

6.) Per your website, there is no Pro plan. Is the Appsumo Tier 3 mapped to your Business plan?

7.) With the White-labeled option, will our branding be on the software in the mobile app?

8.) Please note the chatbot on your website is nonresponsive. I asked it a question about software integration at 9:43am, 10:27am and 11:20am. Each time "CX Genie is typing" but no response to questions.

Founder Team
Shawn_CXGenie

Shawn_CXGenie

Sep 4, 2025

A: 6. The Tier 3 doesn't map our Business plan, if you want to explore more about business plan, don't hesitate to let me know, thanks!
7. You can integrate CX Genie to your mobile app and use white label on it
8. Thanks for your feedback, our team will check that if there was a problem

Hope my answer helps you to understand CX Genie better, and if you want to check our announcement, new...

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
Sep 3, 2025
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Q: Software Clarification Questions

CX Genie Software Questions
Hello Support Team,

1.) Do your chatbots have the ability to answer customers questions based on information provided to its knowledge base, or is it based on a predetermined questions with provided answers workflow, which maps the responses?

1b.) If no, when will this feature be available for use?

2.) Does your company plan on providing the lastest AI models or...

Founder Team
Shawn_CXGenie

Shawn_CXGenie

Sep 4, 2025

A: Hi Thomas thanks for reaching us!

1. Our platform provides you A.I response and designed answer from Workflow as well, however our Workflow also apply A.I not like traditional Workflow
2. We provide you multiple model which is GPT-4o, Gemini 1.5 and Claude 3.5
3. We made a lot of improvement! You can try it now, and if it is not meet your expectation, you can share your thought here so we can...

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TuhinhasanTuhinhasan
Tuhinhasan
Sep 2, 2025
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Q: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys

Goal: Build/resell an live chat platform with unlimited AI chats/month and user-supplied OpenAI (ChatGPT) API keys for billing/access.

Also consider: AI Assist (GPT-powered) add-on options.

DeepSeek: Free unlimited chatbot on their platform; API billed by tokens—potentially cost-effective.

Best-fit options by need

Need Suggested Platforms
Use your own API key Social Intents, PulsarChat, TeamSmart AI
Unlimited chats/month ChatMaxima (flat/lifetime pricing)
White-label / Resell Planify X, Convert Chat

Founder Team
Shawn_CXGenie

Shawn_CXGenie

Sep 4, 2025

A: Thanks for your feedback! We will review that for the future development, however if you want to be a partner to build an A.I Platform to resell you can connect us via hello@cxgenie.ai, please email us your wish list of what you need so I can have a solution for you, thanks!

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