CX Genie
Offer 24/7, AI-powered customer support and white label the solution to resell to your agency clients
Answering the same customer support questions over and over will make you feel like a broken record. (“Another day, another ‘Have you tried restarting the app?’”)
Because your support team is too overwhelmed to deliver instant replies, issues are going unresolved and customer satisfaction is dropping.
If only there was an AI-powered platform that let you streamline the customer support process and resell it as a white-label solution for agency clients.
Meet CX Genie.
TL;DR
At-a-glance
Overview
CX Genie is a no-code, AI platform that lets you offer 24/7 customer support along every touchpoint for better customer engagement.
Provide 24/7 customer support
CX Genie lets you handle common support issues with your own AI-powered chatbot, built on GPT-4o-mini for efficient responses and GPT-4 for complex tasks.
- Train your chatbot with existing FAQs, uploaded documents, live URLs, and more
- Enable smooth AI-to-human handoff to let support staff handle more complex issues
- Provide support in 55+ languages and cater to customers anywhere in the world
Provide human-like customer support around the clock by training your own AI agent.
Integrate your favorite tools
And because CX Genie integrates with popular tools, it’s easy to manage all your customer conversations from a unified dashboard.
- Chat on social and messaging platforms like Facebook, Instagram, Telegram, and WhatsApp
- Connect to your websites with support for Shopify, WordPress, BigCommerce, and more
- Leverage a flexible, live chat experience with chat filters, team management, and by assigning conversations to specific members
Manage your conversations across multiple platforms from a single dashboard.
Automate repetitive tasks with workflows
Want to offload boring, repetitive work like creating tickets, routing conversations, and scheduling follow-ups? CX Genie’s workflow automation tools have you covered!
- Create no-code automations with the intuitive drag-and-drop builder
- Use conditional logic, branching paths, and triggers for more precise and personalized workflows
Offload repetitive inquiries with no-code automations.
Level up customer support with add-ons
Best of all, you can supercharge your customer support experience with add-ons that turn the CX Genie into a powerhouse.
- White label the platform, adding your unique brand to every dashboard and email
- Set up a help desk with KPIs, CSAT reports, and performance tracking to ensure everything goes smoothly
- Sync data with ecommerce platforms like Shopify and WooCommerce to train your chatbot using real-time sales data
Power all of your support needs with CX Genie’s library of robust add-ons.
CX Genie makes it easy to optimize your entire customer support process with cutting-edge AI technology tailored to your business needs.
Give your customers instant, 24/7 support.
Get lifetime access to CX Genie today!
Plans & features
Deal terms & conditions
- Lifetime access to CX Genie
- All future Pro Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 3 license tiers while the deal is available
- Ability to downgrade between 3 license tiers within 60 days of purchase
- Previous AppSumo customers who purchased CX Genie can upgrade their plan to increase their feature limits
- Previous AppSumo customers will be grandfathered into any new features and feature limits
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Install chatbot on your website and mobile app
- Hybrid chat mode for agent with AI recommendation
- API and SDK access
- All integrations (and future added integrations)
- AI model: ChatGPT-4
- Custom prompts for AI chatbots
- Table data for chatbots (MySQL/PostgreSQL)
- Chatbot members feature (agencies can create separate bots for their clients)
- Team management tools