CX Genie
Automate tasks, personalize interactions, and grow profits with AI
Is your customer support team overwhelmed, customers frustrated, and feedback gathering is a hassle?
Delivering exceptional customer experiences continues to be more crucial than ever for running successful online businesses. However, there is often a struggle to provide consistent, timely, personalized customer interactions across an entire customer journey.
We have an easy solution for you -- introducing CX Genie: The customer support platform that delivers exceptional customer experiences across every touchpoint through the use of our AI-powered personalized chatbot.
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TL;DR
At-a-glance
Integrations
Features
Overview
Manage and optimize customer interactions with the intuitive dashboard: The comprehensive dashboard provides a unified view of your customer interactions, helping you to track chatbot performance, identify top customers, spot trends, and gain insights into customer satisfaction.
Automate, engage, and gather feedback to boost customer satisfaction and drive sales: Our AI-powered chatbot will help you handle routine tasks, proactively engage with customers, and collect valuable feedback.
Explore the top benefits of using CX Genie for your online business:
- Enhanced Customer Satisfaction: CX Genie's 24/7 AI chatbots ensure seamless support, eliminating wait times and boosting satisfaction through proactive interactions and personalized recommendations.
- Reduced Customer Support Costs: Automation of routine tasks frees up your agents, while self-service chatbots handle inquiries, saving you from high costs while enabling high-quality support.
- Improved Efficiency and Productivity: Chatbots tackle a wide range of queries, while accessing real-time data, streamlining operations and enhancing decision-making.
- Increased Sales and Revenue: Proactive engagement and personalized recommendations drive sales through upsells, upgrades, and referrals, while feedback fuels your product improvements.
CX Genie offers a 24/7 virtual agent to handle e-commerce customer service, which can be created easily with one click.
The platform works with multiple data sources, ensuring the chatbot can access diverse information for comprehensive and accurate responses. Upload all the data that you have, interact with the chatbot in the voice you want it to use, and watch your chatbot get smarter by the minute!
You can easily book a demo with our support team for any inquiries or technical issues you might have.
We're committed to providing exceptional support, ensuring that every single customer receives the best possible assistance to fully utilize their chatbot's capabilities and achieve remarkable results.
Experience the power of CX Genie today and revolutionize your customer experience journey.
Don't miss out on the opportunity to enhance satisfaction, streamline operations, and drive revenue growth.
Join CX Genie now and embark on a journey towards exceptional customer success!
Plans & features
Deal terms & conditions
- Lifetime access to CX Genie
- All future Pro Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 3 license tiers while the deal is available
- Ability to downgrade between 3 license tiers within 60 days of purchase
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Install chatbot on your website
- Hybrid chat mode for agent with AI recommendation
- Install chatbot on mobile app
- Usage reports
- API & SDK access
- Multiple functions with message flow
- All integrations (& future added integrations)
- Multiple data sources
- AI model: ChatGPT-4
- Custom prompts for AI chatbots
- Table data for chatbots (MySQL/PostgreSQL)
- Chatbot members feature (agencies can create separate bots for their clients)