SumoPro

Verified purchaser

Deals bought: 124Member since: Nov 2022
3 stars
3 stars
Jun 8, 2026

Lots of Potential but Buggy and Poor Support!

Dadan shows promise as a capable screen recorder, and I really like its powerful video editor, which also provides the ability to add captions, interactions (polls, quizzes, ratings, etc.), allows you to collect leads, and even add CTAs.

However, it has some critical bugs. I've been using it for a little less than a year, and there are two main issues that remain unresolved after I reported them to the Dadan support team:

1) The Chrome extension appears to have a problem when recordings are paused and resumed in the same session. In this scenario, it leads to the recording being stuck in the processing step for a long time before finally generating an error without any final published recording.

2) The desktop app selects the wrong monitor when multiple displays are connected, even when the correct source is selected before recording. This prevents me from being able to use the desktop app.

The only platform version that seems to work properly is the regular browser version. Even though it is not as convenient as the extension or the desktop app, the browser version contains the same main features. My other obvious complaint is that their support team drags their feet in addressing these issues, which is not very encouraging.

While Dadan shows a lot of potential as a Loom alternative, it isn't quite as reliable as I would like. However, I am happy to update my rating once these issues are resolved.

Founder Team
Sameh_Dadan

Sameh_Dadan

Jun 9, 2026

Hey SumoPro, thanks for sharing your experience. Could you please help us reach you via support. We would like to address this on priority and get you early access for the new version of app we are working on to get some feedback. We are constantly improving dadan, adding new features while solving current bugs. I am confident about turning this into a 5 taco experience.

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