Dashed AI Questions

Showing 1 - 20 of 21 questions

Q: My account is suddenly gone, and messages to support have gone unanswered.

Is there something I can do to recover my account?

DatasignMarketingMar 17, 2023
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Q: It does not seem to be logging messages received, this is what I was afraid of, I have sent myself test ...

messages from a different account, also leads have sent messages, but it displays as 0. It has been over 2 hours. There should really be a way to test the connection.

chiefkiefPLUSAug 20, 2022
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Q: 1.

If we close our browser and turn off our computers let's say on Monday morning, and there have been 10 linkedin messages sent to us on that morning, are those lost, or would you retro-add them to the stats?

2. How can I test that the linkedin account is connected and everything is working well, besides waiting for a message to be received?

chiefkiefPLUSAug 20, 2022
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Founder Team
Roman_DashedAI

Roman_DashedAI

May 15, 2024

A: You only need to open Dashed AI once or twice a day for us to retro-add them.

To test an account is connected, you need to open the extension and check that you are signed in. If you have multiple accounts setup on the same computer then it is imperative you have different chrome profiles for each linkedin account you want to track!

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Q: If we use up all of our credits can we get an add on?

Like $X/month for each additional X# of credits? if so how much?

MacroDavePLUSJul 26, 2022
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Founder Team
Roman_DashedAI

Roman_DashedAI

May 14, 2024

A: Hi,

Definitely- we discuss with each customer depending on the quantity!

Please get in touch through the live chat :)

Cheers,

Roman

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Q: Can you please explain, what your system regards as "lead response" and if the limit is shared among the teammembers or is it per member?

What happens if the limit is reached?

priesterathJul 25, 2022
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Founder Team
Roman_DashedAI

Roman_DashedAI

May 14, 2024

A: Hi,

A lead response costs one credit and is one reply from a lead.

Credits are shared amongst the entire team, once you limit has reached we will not give you a category on a reply!

Cheers,

Roman

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