Group

Software

Media tools

Sub category

Video

Product type

Pre-trained Deep Learning models as a service

One Natural Language Processing platform for all your conversational data

Upload data or integrate with a support service

Analyze text, chats, emails, surveys, and social networks

Discover topics in your customer's conversations (easy visualization with all messages clustered)

Extract customer conversation topic hierarchies up to 3 levels and analyze your unstructured data

Most frequent conversation clusters (rank the topics, time frame comparison, organize the topic members)

No codes, no stacking — just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade or downgrade between 4 license tiers

Only for new Deep Talk users who do not have existing accounts

February 07, 2022

February 08, 2022

<h4 class=""><b>Deep Talk allows you to transform your company’s text like chats, surveys, and emails into valuable data, so you can improve customer success, sales, and AI bots.</b></h4>

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="deeptalk-vid"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/cA2hneA65JE?rel=0"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe>
</div></p>

<p>Deep Talk’s artificial intelligence system <b>analyzes customer conversations across different inputs to create better-tailored content</b>, products, or systems.</p>

<p>Find out what your customers are talking about using the conversation analysis on everything from emails to helpdesk chats.</p>

<p>You’ll be able to<b> track the most frequent topics with Sunburst Charts</b> that show you root words and their most related terms, along with what percentage of users are saying them.</p>


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="deeptalk-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-1.png?optimizer=gif"
                alt="Keyword chart"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-1.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-1.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-1.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<h5 class="" style="text-align: center; "><i>Explore customer’s conversations and view word map charts to analyze what your customers are actually saying.</i></h5><p>Deep Talk lets you keep tabs on conversations over time and<b> watch trends in your customers’ engagement with certain topics</b>.</p>

<p>You can <b>follow the most interesting topics for your company</b> while also previewing text pieces containing the searched topic at a glance.</p>

<p>Plus, you’ll be able to bring in new customers through SEO<b> </b>by discovering common phrases, related terms, and frequent keywords that you can use in content like FAQs and blog posts.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="deeptalk-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-2.png?optimizer=gif"
                alt="Topic tracking"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-2.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-2.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-2.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<h5 class="" style="text-align: center; "><i>Deep Talk makes it easy to view topic frequency and preview data samples with keywords to boost your SEO.</i></h5><p>No topic is trending forever, which is why Deep Talk’s interface lets you<b> follow a topic's evolution over time</b>.</p> 

<p>Use the Discovery tab to see how topics have ebbed and flowed over time, and <b>find new search terms or keywords that demonstrate customer values</b>.</p>

<p>You can also compare how conversations with customers are gradually changing by tracking trends based on seasons, product releases, or event occurrences.</p>



<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="deeptalk-3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-3.png?optimizer=gif"
                alt="Topic trends"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>
<h5 class="" style="text-align: center; "><i>See all your topic trends at a glance and even compare different topics to understand what’s most popular over time.</i></h5><p>Is your data stored somewhere specific? No sweat—Deep Talk <b>conveniently offers easy data import</b>, too!</p>

<p><b>Upload a CSV file or integrate the platform with your existing tools</b>, like Intercom, to get up to speed in no time.</p>

<p>You’ll be able to <b>sort uploaded files by name, document type, creation date, or analysis status</b> for easy tracking and management.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="deeptalk-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-4.png?optimizer=gif"
                alt="Data file analysis"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-4.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-4.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/deeptalk-4.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<h5 class="" style="text-align: center; "><i>Analyze data with ease by uploading CSV files or integrating third-party products like Intercom.</i></h5><p>No matter how hard you try, you can’t just appear everywhere people are talking about your business. (<i>"You're probably wondering what I'm doing in your home."</i>)</p>

<p>Luckily, Deep Talk gets you the scoop on customer sentiment without programming skills or expensive teams of data scientists.</p>

<p>Start listening to the topics customers really want you to focus on.</p>

<p><b>Get lifetime access to Deep Talk today!</b></p>

Deep Talk Questions

Share Deep Talk

Share Deep Talk

Share Deep Talk

Share Deep Talk

Share Deep Talk