Deftform Questions

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Q: Deal recap

Hi, just to confirm with this deal we get 3 workspaces with one domain and one custom SMTP per workspace (if we buy the add-on). Language is set at the workspace level so that every form in that workspace inherits the language of the workspace. Is that correct?

sumolinkJun 19, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jun 19, 2025

A: Hi there, yes, that's correct. Workspaces are separate from one another, so you can create 3 workspaces, each having different settings, domain, team, forms etc. Purchased add-ons are per account, so if you purchase the SMTP or Extended add-on, it will be available in all workspaces, even if you purchase additional workspaces.

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Q: Stripe only?

Can other payment options be added? Stripe isn't available in my country

keepsongoingJun 18, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jun 18, 2025

A: Hi there,

Yes, we currently only support Stripe. Other payment options are planned for future updates.

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Q: Field Types

Hello,
do you have a page that shows the different types of fields available for forms?
For example, I know there are textbox fields, rating scales (e.g. 1-5) and checkbox fields. What are the other types of fields that can be used to build a form?

Steve_PPLUSJun 18, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jun 18, 2025

A: Hi there, you can find our current field types in our help center: https://help.deftform.com

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Q: Multi page form with tracking script

Hi,
is it possibile to fire a tracking script in a multi page form when data is passed from a page to the next? I imagine this could be useful to add retargeting pixel for those that didn't complete the form.

sumolinkJun 18, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jun 18, 2025

A: Hi there, that's currently not supported. But we'll likely add an option for that in a future release. But we also plan to add an option to capture partial submissions.

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Q: Is there any forced Deftform branding?

... and as an agency, can we add our own branding if we wanted to?

f3e1f35261d846a7a99a5b471be5bf9bPLUSEdited Jun 17, 2025
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Founder Team
andreas_ivymayhem

andreas_ivymayhem

Jun 17, 2025

A: Hi there,

By default, forms have a small "Powered by Deftform" branding, yes. But this can be removed via a one-time payment.

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