How can I connect my root (apex) domain with Deftform?
Currently, I can connect only subdomains (3rd level) domains using the CNAME record.
However, I would like to use my main (2nd level) root (apex) domain as the Deftform "Custom domain", especially since the "Default form" feature is now available.
How can this be done? What IPv4 should we use for the A record?
A: Please do not send an email (yesterday evening) and also create an AppSumo question where you ask the same question. You won't get your answer faster and it adds unnecessary overhead on my part. I already replied to your email a couple of minutes ago.
The change you made to my account worked perfectly!
Deftform is now our indispensable tool. I mean it!
10/5 TACOS!! 🌮🌮🌮🌮🌮🌮🌮🌮🌮🌮
Q: Andreas... I can't find a way to submit a support request (or I looked incorrectly)
Hey.... I bought "Powered by (one-time payment) Add-on." Now I wanted to buy the Extended (one-time payment) Add-On and saw that it includes "No backlink".
Does "No backlink" mean the same as removing "Powered by"?
If not, all good. But...
If yes, is there a possibility to get a €11,90 (incl. the Vat) coupon that I can apply to the Extended (one-time payment) Add-On purchase? Because paying twice doesn't have to be and would make a refund unnecessary! :D
You can enable (and disable) the support widget right here: https://cloud.ivymayhem.io/lxD8cJYF
We usually offer custom discount codes for this, yes. Just get in touch via the ticket system so we know who you are in our system and we'll send you a code.
Thanks, Andreas! Sounds great. Found it—OMG, I totally missed it! :D But I can’t submit anything. The site seems to be broken: https://a.cl.ly/E0uvgolK Tested it in a few browsers. The tabs are not clickable.
🤔 The widget in Deftform is provided by tinydub. You just need to open the widget and fill out the form. You writing “Faster than with tinydub” confuses me.
Haha... I activated the widget and then clicked on the link to Tinydub :D The widget at the bottom right was covered by the widget from Writeseed LOL - When too many tools are in use :D -> I've sent you the message via the widget! Sorry for this back and forth!
Probably, yes. I know that some of our customers are using Deftform with other page builders, so I see no reason why it shouldn't work with WIX. But I must admit that we haven't tested it.
I'm looking for a form where the user inputs stuff, plus my own "secret" numbers, and the outcome of the form is a price or something. Is that possible or on the roadmap? like a quote calculator.
A: Hi there, that's currently not possible with Deftform. But something similar has been asked not too long ago and it's on our internal "maybe later" list.
We don't have a public roadmap. Only a public request board: https://feedback.deftform.com
Q: GDPR Compliance
Can I ask where the data is stored? Being a UK company I would want my data stored in the UK for GDPR purposes. Is there a choice on what datacenter to use?
Q: I would like to know..
How can I connect my root (apex) domain with Deftform?
Currently, I can connect only subdomains (3rd level) domains using the CNAME record.
However, I would like to use my main (2nd level) root (apex) domain as the Deftform "Custom domain", especially since the "Default form" feature is now available.
How can this be done? What IPv4 should we use for the A record?
Thank you!
andreas_ivymayhem
Sep 4, 2025A: Please do not send an email (yesterday evening) and also create an AppSumo question where you ask the same question. You won't get your answer faster and it adds unnecessary overhead on my part. I already replied to your email a couple of minutes ago.
Share Deftform
Hi Andreas,
Thanks much for the reply!
The change you made to my account worked perfectly!
Deftform is now our indispensable tool. I mean it!
10/5 TACOS!! 🌮🌮🌮🌮🌮🌮🌮🌮🌮🌮
Q: Andreas... I can't find a way to submit a support request (or I looked incorrectly)
Hey....
I bought "Powered by (one-time payment) Add-on." Now I wanted to buy the Extended (one-time payment) Add-On and saw that it includes "No backlink".
Does "No backlink" mean the same as removing "Powered by"?
If not, all good. But...
If yes, is there a possibility to get a €11,90 (incl. the Vat) coupon that I can apply to the Extended (one-time payment) Add-On purchase? Because paying twice doesn't have to be and would make a refund unnecessary! :D
Thanks for your feedback.
andreas_ivymayhem
Sep 3, 2025A: Hi there,
You can enable (and disable) the support widget right here:
https://cloud.ivymayhem.io/lxD8cJYF
We usually offer custom discount codes for this, yes. Just get in touch via the ticket system so we know who you are in our system and we'll send you a code.
Share Deftform
Verified purchaser
Thanks, Andreas! Sounds great.
Found it—OMG, I totally missed it! :D
But I can’t submit anything. The site seems to be broken: https://a.cl.ly/E0uvgolK
Tested it in a few browsers. The tabs are not clickable.
Thanks for the info. Yeah, the last deployment was broken, it’s fixed now.
Verified purchaser
Hi, I wrote you an email to Deftform (yep, found it)! That was faster than with Tinydub after all.
🤔 The widget in Deftform is provided by tinydub. You just need to open the widget and fill out the form. You writing “Faster than with tinydub” confuses me.
Verified purchaser
Haha... I activated the widget and then clicked on the link to Tinydub :D The widget at the bottom right was covered by the widget from Writeseed LOL - When too many tools are in use :D -> I've sent you the message via the widget! Sorry for this back and forth!
Q: Can this be used on a WIX website?
andreas_ivymayhem
Sep 2, 2025A: Hi there,
Probably, yes. I know that some of our customers are using Deftform with other page builders, so I see no reason why it shouldn't work with WIX. But I must admit that we haven't tested it.
Share Deftform
Q: form calculator
I'm looking for a form where the user inputs stuff, plus my own "secret" numbers, and the outcome of the form is a price or something. Is that possible or on the roadmap? like a quote calculator.
andreas_ivymayhem
Aug 31, 2025A: Hi there, that's currently not possible with Deftform. But something similar has been asked not too long ago and it's on our internal "maybe later" list.
Share Deftform
do you have a road map? May I have a link to it?
We don't have a public roadmap. Only a public request board: https://feedback.deftform.com
Q: GDPR Compliance
Can I ask where the data is stored? Being a UK company I would want my data stored in the UK for GDPR purposes. Is there a choice on what datacenter to use?
andreas_ivymayhem
Aug 31, 2025A: Hi there, data is stored on servers in Germany (where our company is located). We currently have no plans to offer other server locations, sorry.
Share Deftform