Thanks for your previous clarification. But I have one more question before I decide if I swap from the original Tier 3 to the new Tier 3. In your latest post, I am reading the following:

"We highly recommend switching to the new plan for the best experience of what Deskfirst is designed for and for ongoing support and updates. "

Does this mean that if we stick with the original Tier 3 we won't get support or updates? When I bought the original Tier 3 I also did it because it clearly said:

- All future Pro Plan updates.
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates.

But now, I am concerned that if I stay in the original Tier 3 I won't get any support or updates, I hope this is not the case. This is a GREAT product, but I want to make sure that I make the right decision now that the Tiers have changed. Thanks.