Desklog Questions

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user3707user3707
user3707
Jan 5, 2026
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Q: Before I buy, does Desklog integrate with Asana to enable time tracking for tasks already in Asana?

We already use Asana for project management and would prefer to keep it. Also, does it support taking screenshots of multiple displays (2-4) when capturing the activity?

Founder Team
Desklog

Desklog

Jan 13, 2026

A: At the moment, Desklog does not support direct integration with Asana, and this integration is not available under the AppSumo deal. However, Desklog allows you to manage tasks and projects within the platform itself for accurate time tracking.

Regarding screenshots, Desklog does support capturing activity across multiple displays. If a user is working with 2–4 monitors, screenshots will be...

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dynamicsajjandynamicsajjan
dynamicsajjan
Jan 2, 2026
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Q: Before purchasing the AppSumo lifetime deal, I’d like to clarify a few details.

Does any of the available deals include automatic tracking, specifically:

App usage tracking
URL/website tracking
Idle time tracking
Screen Shots
Analytics and Insights Report
Task Management

need clarity on If any of the features are not included? Thank you in advance

Founder Team
Desklog

Desklog

Jan 13, 2026

A: Thank you for reaching out with your questions.

The AppSumo lifetime deal does not include Enterprise-level features. In particular, app usage tracking, URL/website tracking, and Insights are not available under the AppSumo plan.

However, features such as automatic time tracking, idle time tracking, screenshot capture, task management and Reports are accessible with this deal.

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110507544827054478654110507544827054478654
110507544827054478654
Dec 20, 2025
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Q: Feature Clarification – AppSumo Purchase (3 Codes)

Hello Desklog Support Team,

I purchased Desklog.io via AppSumo and activated three codes. I’m evaluating it for a small IT support company managing a day-to-day support team.

Our work is not project-based. We use a ticketing system but also need to assign and track recurring daily maintenance tasks (e.g., daily backup checks for specific customers) to individual employees.

Could you confirm if...

Founder Team
Desklog

Desklog

Jan 13, 2026

A: Thank you for reaching out and for sharing the details of your use case. We appreciate you evaluating Desklog for your IT support team.

To clarify, the AppSumo plan comes with limited features and does not include Enterprise-level capabilities. While Desklog allows you to create and assign tasks (including recurring tasks) and track time spent on routine support activities, project-based...

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UKGBUKGB
UKGB
Dec 14, 2025
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Q: Analytics?

Hello, I bought your app this morning, and while I'm excited about using it more fully from Monday, it's telling me that to get the 'analytics' I need to upgrade to an 'Enterprise' plan. I thought the analytics feature was included?

Please advise.
Thanks,
GB

Founder Team
Desklog

Desklog

Edited Jan 13, 2026

A: Enterprise features not included in the AppSumo Desklog deal. You can raise a support ticket directly from your Desklog Admin Dashboard, and our team will assist you with the steps on possible upgrade of your plan to include the Analytics feature.

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adityagoelaadityagoela
adityagoela
Dec 11, 2025
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Q: Is recurring tasks feature a part of the Lifetime deal?

Founder Team
Desklog

Desklog

Dec 16, 2025

A: Thanks for checking with us.

The Recurring Tasks feature is available exclusively in Desklog Enterprise and is not included in the Lifetime Deal (LTD).

If recurring tasks are important for your workflow, you may consider switching to the regular Desklog plans, which are available on monthly or yearly subscriptions and include this feature.

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