Desklog Questions

Showing 1 - 5 of 96 questions
110507544827054478654110507544827054478654
110507544827054478654
Dec 20, 2025
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Q: Feature Clarification – AppSumo Purchase (3 Codes)

Hello Desklog Support Team,

I purchased Desklog.io via AppSumo and activated three codes. I’m evaluating it for a small IT support company managing a day-to-day support team.

Our work is not project-based. We use a ticketing system but also need to assign and track recurring daily maintenance tasks (e.g., daily backup checks for specific customers) to individual employees.

Could you confirm if...

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UKGBUKGB
UKGB
Dec 14, 2025
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Q: Analytics?

Hello, I bought your app this morning, and while I'm excited about using it more fully from Monday, it's telling me that to get the 'analytics' I need to upgrade to an 'Enterprise' plan. I thought the analytics feature was included?

Please advise.
Thanks,
GB

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adityagoelaadityagoela
adityagoelaPLUS
Dec 11, 2025
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Q: Is recurring tasks feature a part of the Lifetime deal?

Founder Team
Desklog

Desklog

Dec 16, 2025

A: Thanks for checking with us.

The Recurring Tasks feature is available exclusively in Desklog Enterprise and is not included in the Lifetime Deal (LTD).

If recurring tasks are important for your workflow, you may consider switching to the regular Desklog plans, which are available on monthly or yearly subscriptions and include this feature.

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graggabergraggaber
graggaberPLUS
Nov 29, 2025
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Q: App tracking

Hi,
before buying the AppSumo lifetime deal, I need to know:
Does the deal or which deal include automatic tracking, specifically:
— app tracking (which programs I use),
— URL tracking (which websites I use),
— and idle time tracking?

Thanks!

Founder Team
Desklog

Desklog

Dec 1, 2025

A: The AppSumo Lifetime Deal includes only the features listed on the AppSumo offering page.However, as a token of appreciation, we can offer you app and URL tracking completely free of charge.

Once you complete your purchase, simply raise a support ticket from your Desklog dashboard, and we’ll upgrade your account with these features.

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WDYMarketingWDYMarketing
WDYMarketingPLUS
Nov 23, 2025
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Q: does this perform like screenshot monitor, take screenshot of their screen, and track hours they work

Founder Team
Desklog

Desklog

Nov 27, 2025

A: Yes, Desklog can perform both of those functions. It can track the hours users work, and it can also capture screenshots (if the feature is enabled) to monitor what’s on their screens.

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