I purchased Desklog.io via AppSumo and activated three codes. I’m evaluating it for a small IT support company managing a day-to-day support team.
Our work is not project-based. We use a ticketing system but also need to assign and track recurring daily maintenance tasks (e.g., daily backup checks for specific customers) to individual employees.
Hello, I bought your app this morning, and while I'm excited about using it more fully from Monday, it's telling me that to get the 'analytics' I need to upgrade to an 'Enterprise' plan. I thought the analytics feature was included?
Q: Is recurring tasks feature a part of the Lifetime deal?
Founder Team
Desklog
Dec 16, 2025
A: Thanks for checking with us.
The Recurring Tasks feature is available exclusively in Desklog Enterprise and is not included in the Lifetime Deal (LTD).
If recurring tasks are important for your workflow, you may consider switching to the regular Desklog plans, which are available on monthly or yearly subscriptions and include this feature.
Hi, before buying the AppSumo lifetime deal, I need to know: Does the deal or which deal include automatic tracking, specifically: — app tracking (which programs I use), — URL tracking (which websites I use), — and idle time tracking?
Thanks!
Founder Team
Desklog
Dec 1, 2025
A: The AppSumo Lifetime Deal includes only the features listed on the AppSumo offering page.However, as a token of appreciation, we can offer you app and URL tracking completely free of charge.
Once you complete your purchase, simply raise a support ticket from your Desklog dashboard, and we’ll upgrade your account with these features.
Q: does this perform like screenshot monitor, take screenshot of their screen, and track hours they work
Founder Team
Desklog
Nov 27, 2025
A: Yes, Desklog can perform both of those functions. It can track the hours users work, and it can also capture screenshots (if the feature is enabled) to monitor what’s on their screens.
Q: Feature Clarification – AppSumo Purchase (3 Codes)
Hello Desklog Support Team,
I purchased Desklog.io via AppSumo and activated three codes. I’m evaluating it for a small IT support company managing a day-to-day support team.
Our work is not project-based. We use a ticketing system but also need to assign and track recurring daily maintenance tasks (e.g., daily backup checks for specific customers) to individual employees.
Could you confirm if...
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Q: Analytics?
Hello, I bought your app this morning, and while I'm excited about using it more fully from Monday, it's telling me that to get the 'analytics' I need to upgrade to an 'Enterprise' plan. I thought the analytics feature was included?
Please advise.
Thanks,
GB
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Q: Is recurring tasks feature a part of the Lifetime deal?
Desklog
Dec 16, 2025A: Thanks for checking with us.
The Recurring Tasks feature is available exclusively in Desklog Enterprise and is not included in the Lifetime Deal (LTD).
If recurring tasks are important for your workflow, you may consider switching to the regular Desklog plans, which are available on monthly or yearly subscriptions and include this feature.
Share Desklog
Q: App tracking
Hi,
before buying the AppSumo lifetime deal, I need to know:
Does the deal or which deal include automatic tracking, specifically:
— app tracking (which programs I use),
— URL tracking (which websites I use),
— and idle time tracking?
Thanks!
Desklog
Dec 1, 2025A: The AppSumo Lifetime Deal includes only the features listed on the AppSumo offering page.However, as a token of appreciation, we can offer you app and URL tracking completely free of charge.
Once you complete your purchase, simply raise a support ticket from your Desklog dashboard, and we’ll upgrade your account with these features.
Share Desklog
Verified purchaser
I dont understand this, I thought those two features were included in the product. I was planning to purchase but am confused now.
Q: does this perform like screenshot monitor, take screenshot of their screen, and track hours they work
Desklog
Nov 27, 2025A: Yes, Desklog can perform both of those functions. It can track the hours users work, and it can also capture screenshots (if the feature is enabled) to monitor what’s on their screens.
Share Desklog