A: Initially, your Desklog account includes the features listed under your AppSumo purchase, which is not offer URL tracking, but we’re always open to reviewing upgrade requests. Please submit your ticket from your dashboard, and our team will assist you with the URL tracking feature upgrade.
I want to clarify if this unlimited projects and lifetime access will remain once I purchase? I have purchased a product here before and after few months of purchase, the so called "Unlimited" is not fulfilled. They limited my access and they wanted me to upgrade. Unfortunately I cannot cancel them because it was past the 60 day trial period. They limited our access like after 4 or 5 months of use.
Founder Team
Desklog
Oct 25, 2025
A: Yes, Desklog proudly offers lifetime access to our services once you complete your purchase through AppSumo. You can continue using Desklog and manage your team for a lifetime without any limitations on the features included in your AppSumo plan.
Your account will only be terminated if you refund your purchased code through AppSumo, fail to keep your purchased account active, or violate...
Q: Unable to Found Jura Integration & Insight Feature is Locked
I purchased Single Code but I don't see Jira Integration and also Insight feature is locked, can you tell me how to get them
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Q: Can we set screenshot interval to X minutes in all Plans?
Desklog
Oct 30, 2025A: Yes, you can set your screenshot intervals in all plans of desklog.
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Q: Is URL tracking included?
Desklog
Oct 30, 2025A: Initially, your Desklog account includes the features listed under your AppSumo purchase, which is not offer URL tracking, but we’re always open to reviewing upgrade requests. Please submit your ticket from your dashboard, and our team will assist you with the URL tracking feature upgrade.
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Will there be any additional costs if I decide to purchase Tier 2?
Only T3 users will get the free feature upgrades.
Q: Can this be set to run automatically on startup for Linux and Windows machines?
Desklog
Oct 30, 2025A: Yes, Desklog is configured to run automatically on system startup for both Windows and Linux, Mac machines.
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Q: Will this remain true to its unlimited offer?
I want to clarify if this unlimited projects and lifetime access will remain once I purchase? I have purchased a product here before and after few months of purchase, the so called "Unlimited" is not fulfilled. They limited my access and they wanted me to upgrade. Unfortunately I cannot cancel them because it was past the 60 day trial period. They limited our access like after 4 or 5 months of use.
Desklog
Oct 25, 2025A: Yes, Desklog proudly offers lifetime access to our services once you complete your purchase through AppSumo. You can continue using Desklog and manage your team for a lifetime without any limitations on the features included in your AppSumo plan.
Your account will only be terminated if you refund your purchased code through AppSumo, fail to keep your purchased account active, or violate...
Share Desklog