Dear Sumolings,

I am sharing an exciting update about how credits work in your Diaflow account.

You may notice that the total number of credits in your account has been adjusted. Before you worry—this is actually great news for you. Here’s why:

Your credits now have significantly more purchasing power. Due to dramatic improvements in AI technology and reduced infrastructure costs, we’ve been able to lower execution costs across the board while simultaneously adding more capabilities to the platform.

As AI costs have dropped significantly, we needed to recalibrate our internal currency (credits) to accurately reflect these new economics. Think of it like a currency revaluation—when the underlying costs decrease substantially, we adjust the denomination to maintain a meaningful and transparent pricing structure.

Without this adjustment, you’d see prices like “0.2 credits per execution,” which becomes confusing and difficult to track. Instead, we’ve normalized everything so pricing remains clear and intuitive.

You can do much more with fewer credits. Here’s a concrete example:
∙ Before: A typical workflow execution costs 20 credits
∙ Now: The same execution costs just 2 credits

That’s a 90% reduction in execution costs—meaning your credits stretch 10x further than before.

Beyond cheaper execution costs, you’re also receiving:
∙ Expanded model selection: Access to newer, more capable AI models at no additional cost
∙ Enhanced features: New automation capabilities and integrations that weren’t available before
∙ Improved performance: Faster execution times and more reliable workflows
∙ Better value overall: More functionality per credit spent

While the number displayed in your account may be lower, you’re actually getting significantly more value. The adjustment simply ensures our credit system remains practical and easy to understand as we pass AI cost savings directly to you.

This reflects the real-world economics of AI: as technology improves and costs decrease, we recalibrate our currency to maintain clarity while delivering you exceptional value.

If you have any concerns about how this affects your specific usage, our support team is here to help.

Thank you for being part of the Diaflow community. We’re committed to continuously improving your experience and delivering exceptional value.

Hey, AppSumo-lings! 👋

We’re excited to bring you Diaflow.io — the all-in-one AI-powered platform for building automated workflows, powerful internal apps, and 24/7 AI Agents! ⚡️

If you’re struggling with slow, manual data collection, web scraping, and complex workflows, Diaflow automates it all—10x faster than traditional methods!

💡 Why Diaflow? 

We believe automation should be powerful and accessible. That’s why Diaflow lets you:

- Create AI workflows—no coding needed

- Build custom internal apps to streamline repetitive tasks

- Create AI Agents to let it work 24/7 to help your team enhance productivity

- Use business-ready templates to get started fast

- Keep your data secure with our private cloud & strict encryption protocols

- Access to most powerful AI models like OpenAI, Gemini, Anthropic, Llama, Deepseek and more

🏆 Built for everyone

- Diaflow is more than just automation—it comes with a complete productivity suite designed for collaboration and scale:

- Diaflow Pages — Collaborate in real time to draft, edit, and organize content, with built-in AI support to speed up writing and refinement.

- Diaflow Tables — Effortlessly manage structured data with AI-powered organization, and link it directly to your automations when needed.

- Diaflow Drive — Keep your files and workflows in one secure, encrypted space for seamless access and management.

- Diaflow Vectors — Create a smart knowledge base by uploading documents, PDFs, or web links — enabling your AI assistant to deliver context-aware answers.

- Supports multiple languages: English, French, German, Japanese, Spanish, Vietnamese.

💪 Full Integration & Custom Branding 

- Make Diaflow truly yours with full white-labeling — add your logo, favicon, and custom domain for a fully branded experience.

- Need to connect your tools? Diaflow lets you seamlessly integrate with your entire tech stack - Use HTTP Request nodes to send data, trigger actions, or connect to any API-enabled service — all inside your workflows.

✨ Your AI, Your Rules

Tired of hitting credit limits or relying on shared infrastructure? 

- With Diaflow’s Bring Your Own Key (BYOK) feature, you can plug in your own API keys and run your workflows using top AI and data providers like OpenAI, Anthropic, Elevenlabs, Deepseek, Perplexity, Google Gemini, MistralAI, Cohere, Hunter.io, and even SERP APIs — all without consuming any Diaflow credits.

- This gives you full control over performance, usage limits, and billing, while unlocking faster speeds and greater flexibility. Perfect for teams that already have enterprise access or want more autonomy, BYOK helps you scale smarter and more efficiently.

Join 5,000+ teams already streamlining operations with Diaflow — and turn your workflows into wins, 10× easier and 10× faster. 💥

🔌 Can I use my own AI model?

Yes! You can bring your own API key from providers like OpenAI, Anthropic, Perplexity, Gemini, and more. This gives you full control over billing and reduces Diaflow credit usage.

💳 What happens if I run out of credits?

You can top up anytime via the “Add Credits” button in the dashboard. Or, upgrade your tier for more included credits and benefits. Discounts are available for startups and students — just email [email protected].

👥 Can I collaborate with my team?

Yes! Diaflow supports multi-user collaboration with role-based access. You can invite teammates (up to 50 users in Tier 4) by email to build and manage workflows together.

🚀 How do I start building workflows?

1. Sign Up: Register here

2. Templates: Use pre-built flows to get started fast

3. Learn: Check our docs, YouTube tutorials, or join our Discord

4. Build: Connect nodes to automate anything you need

🧠 Can I train AI with my own data?

Yes! Use Diaflow Vectors to upload files or links and create a knowledge base for your workflows. Perfect for RAG (retrieval-augmented generation) applications.

📊 How do I work with structured/tabular data?

Use Diaflow Tables, our built-in relational database. Store, filter, and use structured data within your flows — no external database required.

📝 Can Diaflow read handwritten text?

Yes! Diaflow Vision combines OCR and AI to extract handwritten or printed data from images/documents with high accuracy.

🔗 Can I connect Built-in Products?

Absolutely. Integrate tools like Diaflow Pages, Tables, and Drive into your flows to streamline internal systems or build user-facing apps.

🤖 What AI features does Diaflow offer?

- Access top LLMs

- Use pre-built AI tools

- Train with your own data

- Text-to-speech, summarization, scraping, and more

- Diaflow Co-Pilot helps you build flows with natural language input

🛡️ Is Diaflow enterprise-ready?

Yes. We support SOC 2 readiness, GDPR compliance, RBAC, and encryption. For full security docs, contact us — applies to on-premise/private cloud deployments only.

🏢 Can I get an enterprise demo or custom deployment?

Yes! We support on-premise and private cloud hosting (AWS, GCP, Azure). For demos, quotes, or deployment discussions, email [email protected].

🔄 How often are integrations added?

We release updates frequently and announce new integrations via our changelog and Discord. Request new ones anytime via our feature form or community.

🌐 Can I connect custom software or APIs?

Yes! Use the HTTP Request node to connect to any service with an API key or webhook — CRMs, email tools, internal systems, and more.

📞 How can I get support?

For the fastest help, join our [Discord community]. Support response time depends on your tier. You can also contact us via our website’s support form.

Launching on AppSumo gave us invaluable feedback. Some users loved Diaflow, some didn’t — and that’s okay. What matters is how we responded.

Here’s what users told us, and how we’ve improved since 👇

⸻

🔌 “Too limited — missing features/integrations”

What we heard:

- Many users felt Diaflow was missing key components to be truly useful.

What’s changed:

- Over the past 3 months, we’ve released dozens of new integrations, workflow tools, and built-in features. From major platform connections to smarter logic handling — Diaflow is now vastly more capable, and we’re shipping weekly updates.

⸻

🧠 “Hard to use — steep learning curve”

What we heard:

- Some users found Diaflow unintuitive or overwhelming at first.

What’s changed:

- We redesigned the UI for clarity and simplicity.

- Introduced Diaflow Co-Pilot, your in-app assistant to build workflows easily.

- Added guided templates and onboarding flows to make setup effortless.

The result? A smoother, faster way to automate — no technical background needed

⸻

💳 “Credit model is confusing or too expensive”

What we heard:

- Users didn’t understand how credits worked or felt unsure about usage limits.

What’s changed:

- Credit usage is now clearly shown in the Node Library before you use it.

- No hidden costs — everything is transparent.

- We’re actively refining the model to be sustainable and user-friendly.

⸻

🐣 “Feels immature / not ready for production”

What we heard:

- Some users ran into bugs or felt the platform needed more polish.

What’s changed:

- Weekly product updates with bug fixes and performance improvements

- Expanded support for error handling, logging, and versioning

- Roadmap focused on stability and scale

We’re building fast, but not at the cost of reliability.

⸻

🧑‍💻 “Support was slow or unresponsive”

What we heard:

- Some users didn’t get the help they needed in time.

What’s changed:

- Tier-based support prioritization to serve paying users faster

- Upgraded help desk tools = quicker responses

- A growing Help Center + live chat is coming soon

We’re still a lean team, but we’ve improved how and when we support you.

⸻

🙏 Thanks for the Honest Feedback

Every refund, every message, every review — it helped us build a better product. Diaflow today is smarter, faster, and easier than ever before.

If you tried us early on, now’s a great time to come back and see what’s new 💡

Welcome to Diaflow. You can find useful resources below when using Diaflow: 

📖 Diaflow's Documentation - How to build with Diaflow: https://docs.diaflow.io

🗺️ Product Roadmap – See what’s coming next, track new feature rollouts, and suggest improvements: https://airtable.com/appJfKIoNQQuXrblt/shr1yhtvk3ThPHBSJ/tbl7wAqWeQGIhfvBF 

💬 Join our Discord Community – Connect with other users, get real-time support, and share ideas with the Diaflow team: https://discord.gg/bB3d6baS