Q: Before I purchase I need to know...
Hi
1. How are you different from Mindpal?
2, What is the preferred and quickest response time regarding support?
3. I need customers to upload their receipts via the chatbot. Is it possible to extract the data from the uploaded image and display it in text(hopefully on GoogleSheets automatically)?
4. Is it possible to anaylize my customers purchasing preferences based on the data collected?
Dung_Diaflow
Mar 21, 2025A: Hi Noname,
1. I apologize, but we’re unable to share information about our competitors. What I can tell you is what sets Diaflow apart: we specialize in data processing automation powered by secure, hosted LLMs (like OpenAI, Claude, and others) within our own cloud infrastructure, without relying on external APIs.
We’re constantly enhancing our product at a rapid pace, driven by valuable user feedback. In fact, we’ve just launched BYOK (Bring Your Own Key) support for OpenAI, DeepSeek, Perplexity, and Anthropic—with plenty more exciting updates on the way! You can check out our roadmap here for the full picture: https://docs.google.com/spreadsheets/d/1l-WKcMIcUrroSAC9i35sYe5OfAL75ikIISL7NwDQND4/.
If you’d like to see the difference for yourself, we’ve built a variety of ready-to-use templates that you can explore and test out on your own—give it a try!
2. Right now, you can reach us via email at support@diaflow.io. However, with the current high volume of traffic, we’d recommend joining our Diaflow Discord community instead. It’s the fastest way to get your questions answered by our team! You can join us here: https://discord.com/invite/pcfWGjApVC. We’re eager to assist you there.
3. Absolutely, that’s entirely possible! Let me walk you through it: You can build a chatbot-style flow where the input data comes from text or uploaded files. Start by adding a 'Document to Plain Text' node to extract the data. Next, connect it to an LLM model of your choice to process that information. Then, use a 'Diaflow Table' node to organize the processed data into a table. Finally, the output will deliver the results straight from the LLM model.
4. Yes, that’s definitely doable! However, the accuracy will depend heavily on how well-crafted your prompt is. My advice? Take the time to build a solid, precise prompt to get the best results. If you’d like to refine your flow or bounce ideas around, feel free to join our Discord community. It’s a great place to collaborate with us and other users: https://discord.com/invite/pcfWGjApVC. We’d love to chat with you there!
Best,
Diaflow team