DrGohQ: How this can help
Can this integrate for this outcome?
How can I integrate FormCan with SendFox and WhatsApp so that when a customer fills out a consent form with their name, email, and contact number, they automatically receive scheduled communications? For example, the system would send emails and WhatsApp messages on day 1, day 3, day 5, day 6, and then after one month—and continue sending messages twice a month up to 24 months.
How this can help me to achieve my goal by automate everything from the moment customer submit form in formcan?
Dung_Diaflow
Apr 4, 2025A: Hi DrGoh,
Your goal of automating scheduled communications is fantastic, and Diaflow can definitely help—though it’ll need some setup since we don’t have native integrations for FormCan, SendFox, or WhatsApp yet. Here’s how you could make it work:
- FormCan Trigger: Use a Webhook trigger in Diaflow to receive form data (name, email, contact) when a customer submits via FormCan (assuming it supports webhooks).
- Store Data: Save it in a Diaflow Table for tracking.
- Scheduled Communications: Set up Automations with cron job triggers (e.g., day 1, day 3) to send messages. Use HTTP Request nodes to push emails via SendFox’s API and WhatsApp messages via an API. For long-term (up to 24 months), you’d create multiple scheduled flows or use logic to loop twice monthly.
- Credit Use: Each message might use ~20-100 credits (e.g., LLM for text, HTTP calls), depending on complexity.
Best,
Diaflow team.
Hmm, but isn't that a lot of credits for such an easy-ish workflow ... especially since other multi workflow saas out there - can already do - or already built for this kind of automation? I would def use BYOK for reduced credit usage.