Triptychos

Verified purchaser

Deals bought: 68Member since: Jan 2025
1 stars
1 stars
Feb 26, 2026

Bought multiple times, disappointed multiple times: Issues aren’t fixed, deal returned for good!

I bought Diaflow on February 10, 2026 with high expectations (AppSumo Tier 4), but very quickly realized that the Tables module is completely blocked. Every attempt to create a table or import one via CSV or a sample table consistently triggered a server-side error (“Oops! Something went wrong…”, sometimes with a database authentication failure message). This means a core feature is missing, and without tables, Diaflow is practically unusable for me.

Even worse was how it was handled: Support was unreachable for a long time. Despite multiple requests (email + form), there was no response for over 14 days. Only after I left a critical review and returned the deal did support respond within an hour, explained the delay, and assured me the fix would be prioritized. I was willing to give Diaflow another chance and repurchased the already refunded deal, this time even Tier 5, trusting that the issue would be resolved quickly.

As of March 26, 2026, the reality is clear: the problems still persist and apparently are not being fixed. There are no reliable status updates, no clear solution, and no noticeable progress. As a result, I’ve completely lost trust.

Conclusion: I strongly advise against buying this AppSumo Lifetime Deal. I have returned the deal for good.

Founder Team
Viet_Diaflow

Viet_Diaflow

Edited Apr 2, 2026

Hi there,

You're right—we dropped the ball. The Tables bug and 14-day support silence are unacceptable, and we take full responsibility.

We hit resource constraints during Lunar New Year while pushing daily feature releases, but that's no excuse for leaving you stranded. We've since fixed the Tables server error and overhauled our support process.

I've sent you a detailed email with compensation for what you've been through. Please check your inbox.

Thank you for the honest feedback—it's making us better.

Customer Support Team

p/s: good things take time. Check out our new Tables here: https://www.diaflow.io/blog/diaflow-tables-just-got-a-lot-more-powerful ;)

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