richardvdQ: support for Dutch language and phone number?
- Why does Tier 3 include 1,000 call recording credits but only 200 monthly call credits? What's the difference between these two credit types and conversion rate to minutes is it 1 on 1?
- Is a free Dutch phone number included with the LTD, or only US numbers?
- Does the AI agent support conversations in Dutch language?
- Can the Dialora number receive and process inbound calls? I want to use this as an intelligent interactive voicemail system.
- Tier 3 mentions "1,000+ app integrations," but I only see documentation for a handful where are the other 900+ integrations?
- On your website I see both "AI agents" and "workflows" mentioned, but I don't see workflows listed in the AppSumo deal. What's the difference, and are workflows included in the LTD?
- Is there a sandbox/test mode for testing call flows without consuming credits?
Avi_Dialora
Edited Jan 2, 2026A: Great questions! let me break everything down simply and clearly:
1. Call Recording Credits vs Call Credits
These are two completely different credit types:
• Call Credits = minutes for AI calls
• Recording Credits = storage credits for call recordings
These are separate and are only used for storing audio files.
(Recording credits ≠ call minutes and don’t convert 1:1.)
This structure keeps your call minutes cheaper long-term.
Whats the difference between one time credits and monthly credits?
Originally this deal only had one-time pool of call credits. But due to popular demand and reduction in our costs, we were able to give monthly recurring call credits. So you get a large pool of one-time credits PLUS lifetime monthly recurring call credits.
2. Dutch Phone Number
Yes — we support Dutch numbers.
They are included under the LTD just like US numbers.
All you need to do is complete the short KYC verification and select a Netherlands number.
3. Dutch Language Support
Yes — the AI agent supports full Dutch conversations:
• natural speech
• correct pronunciation
• full back-and-forth
• summaries & transcripts in Dutch
If you don’t see Dutch in the dropdown, just email us and we will enable it for your agent.
4. Inbound Calls
Yes — the Dialora number can:
• receive inbound calls
• act as an intelligent voicemail
• take messages
• qualify callers
• send email + CRM updates
Works perfectly for inbound or outbound.
5. “1,000+ Integrations”
This refers to Tier 3+ having support for:
• Zapier
• Pabbly Connect
• Make
• N8N (via webhook)
Through these platforms you can connect to 1,000+ apps.
Tier 1 and Tier 2 only include native integrations (Google Sheets, Calendars, CRMs, Webhooks).
6. AI Agents vs Workflows
• AI Agent = the voice assistant that speaks, listens, and handles logic.
• Workflows = a visual builder that lets you add steps like “say,” “gather data,” “branch,” “API call,” etc. WORKFLOW IS IN BETA. MOST USE CASES ARE HANDLED BY AI AGENT WITHOUT WORKFLOW
Workflows are included in the LTD plans — nothing extra to buy.
7. Sandbox / Test Mode
You can test inside the browser (web-call).
This helps you build and test.
If you want Dutch enabled for your agents, just message us your account email and we’ll activate it for you.
Hope this helps — happy to clarify anything!