Dialora Reviews

3.6

3.66 stars
3.66 stars
59

Taco ratings

31
3
7
10
8
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The review summary should be corrected to: "Customers are praising Dialora for its efficient setup, responsive support, and reliable performance, with the added benefit of call sentiment analysis. Some users have noted occasional robotic voice and a clunky workflow builder, but overall, Dialora is a solid choice for those in need of an AI voice agent. Additionally, with a 60-day money-back guarantee, it's worth giving Dialora a try."

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Showing 1 - 5 of 59 reviews
plato39

Verified purchaser

Deals bought: 177Member since: Apr 2022
5 stars
5 stars
Jun 11, 2026

Strong product with responsive support

Dialora has been a very positive purchase for us so far. The AI agents sound convincingly human, and the platform already feels useful for handling inbound calls and some quite complex customer enquiries.

What stands out most is the support. The team has been responsive, open to feedback, and clearly committed to improving the product. It is also reassuring to see active development and new features being worked on, rather than a static tool with no roadmap.

There are still areas that can improve, but the direction is strong and the team appear genuinely engaged. For the price on AppSumo, this feels like a very good deal.

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egor_uk

Verified purchaser

Deals bought: 223Member since: Apr 2018
5 stars
5 stars
Jun 10, 2026

Dialora changed the way I run my business.

Great AI platform for handling my booking requests! The UI is easy to understand, and setup is simple. Support is quick, friendly, and really helpful. The developers genuinely care about their customers' experience.

My AI agent not only takes and qualifies leads but also keeps spam calls away - that's fantastic! I first purchased Tier 4 with the Agency, and after using it, I upgraded to Tier 5. The Agency is easy to set up. It’s a full-blown Agency with client portals and payment gateways. If they return to AppSumo with a new Tier 6, I’d definitely upgrade to it!

So far, Dialora has been one of the best deals I’ve purchased on AppSumo!

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support8019

Verified purchaser

Deals bought: 88Member since: Jul 2023
5 stars
5 stars
Apr 25, 2026

More Than Just a Tool—A Team That Truly Cares

It’s rare for me to write testimonials, but when I come across a solution that genuinely stands out, it feels wrong not to acknowledge it. Dialora is one of those rare finds.

It actually took us quite some time to decide to move forward with Dialora. The concept was new to us, and we weren’t entirely sure how much value it would bring to our business and our clients. But from the very first day we made the purchase, the Dialora team proved we made the right decision.

Their approach to support goes beyond the usual. Yes, responsive support is important—but truly effective support is proactive, educational, and thoughtful. That’s exactly what we experienced. The team consistently shared helpful resources, answered our questions quickly and clearly, and provided practical guidance tailored to our needs.

A special thank you to Angela, who took the time to walk us through our questions and offer clear direction, and to Avi, who went above and beyond by not only providing technical support but also sharing strategic insights on how to best use Dialora within our business.

We’re still early in our journey with Dialora, but so far, the experience has been excellent. The platform is easy to set up, intuitive, and even fun to work with.

If this deal becomes available again on AppSumo, don’t miss it. AI voice agents that can handle calls are no longer a luxury—they’re becoming essential in today’s business landscape. Dialora makes this transition simple by removing the complexity and making the technology accessible.

I’ll be happy to share more updates as we continue to grow with Dialora, but for now, I can confidently say it’s been a great decision.

Update 1: We received our phone number for Australia. The process was very smooth, and it was approved within 48 hours. So, we created and had our agent live within three business days (including the external process for approving our phone number), and the Dialora support team assisted us well during this journey.

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lsteelandt

Verified purchaser

Deals bought: 1Member since: Sep 2025
1 stars
1 stars
Apr 5, 2026

Not design for France and no support after refund windows.

I trust dialora team to improve the service for a French company after the refund window because the support was reacting to make me wait best performance.
4 month after my purchase there is no progress and no information on considering French speaking.
I still waiting for an answer of a one month old email to support (6 march).

I understand that the support was reacting during the window refund and now I am not an issue.

I regret this purchase and can’t be refund.

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Shopaholic

Verified purchaser

Deals bought: 2822Member since: Dec 2018
2 stars
2 stars
Feb 7, 2026

Credit versus actual minute. Real cost is too much.

We bought 3 of these at max tier 5. It was an exciting moment to see a product that can do what we expected.

However, our excitement was short lived. The support is not bad. They usually replied next day. I am not sure why other users complained about their response time. I had good experience with timely support.

What turned us off is the $1 per minute rate. I am not sure why there is a need to inflate the number to 10 times the actual minute and refer to that number as credits? For example, 10,000 credits and 5,000 credits, etc. The actual cost is .10 per credits, and to to add 10000 credits would give actually 1,000 minutes. This equivalent to $1 per minute.

Why not just list the credits as what they are, as per minute. Inflating the number is just a bit misleading. Any way, I wish them luck at this rate. We ended up refunded all 3 deals. This is really too bad. We really hoped it could work.

Founder Team
Avi_Dialora

Avi_Dialora

Feb 18, 2026

Hi Shopaholic,

Firstly, thank you for the balanced review. I genuinely appreciate that you called out the support experience fairly. That means a lot.

Now let me clear up the math because there seems to be a misunderstanding here.

The Credit System Explained (Very Clearly)

1 minute = 10 credits

If you buy:
• 1,000 credits
• That equals 100 minutes

At Tier 5:
• Overage is $0.10 PER MINUTE...

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