Why don't you reply to questions?

Question

Customer support in this space should be impeccable, otherwise you\u0027re out of business. And customer support starts with promptly replying to your prospects and possibly your future customers. You should reply in hours, not days to ALL the questions posted here, no excuses.

Avi_Dialora · Answer

Thanks for calling this out — you’re absolutely right, and we agree 100%. We\u0027ll be more prompt going forward!\u000a\u000aCustomer support isn’t a “nice to have” for us — it’s part of the product. You deserve fast, informative answers, and we’re actively upgrading every system to match that standard.\u000a\u000aIn fact, this week alone we’ve released major updates that came directly from user feedback here on AppSumo:\u000a\u0009•\u0009Smart Email Alerts — Instantly sends you summaries, lead details, and live transfer confirmations so no lead slips through.\u000a\u0009•\u0009Agency Billing with Stripe — Full white\u002Dlabel client billing, your pricing, your Stripe, no middlemen.\u000a\u0009•\u0009Enhanced Agent Intelligence — Better call quality, accurate info retrieval, stronger calendar integration, and smarter call flows.\u000a\u0009•\u0009Bug Fixes + Stability — Rebuilt campaign engine, cleaner number management, and daily test coverage for all user actions.\u000a\u000aWe’re not just answering support tickets — we’re shipping the solutions you asked for every single week.\u000a\u000aThat said, you’re right to hold us to a higher bar. Our response times are improving fast, and you’ll see it firsthand. Thanks for keeping it real — we’re here to earn your trust, every day.

G_insight · Answer

Those are great updates! Can you please add these into the news and update section Avi a lot of people were waiting on these updates! Thank you!

NC23 · Answer

each sub account has a billing option to add client\u0027s cards?

108564186261027434267 · Answer

How are you thinking about stripe. \u000a\u000awould stripe be for recurring subscriptions or also for one off subscriptions. Right now, in agency plan, we are kind of blocked because when we go to connect stripe, we cant do it. So we cant set up the plans as well. \u000a\u000aIf my customers want to reload credits, would they do it via subscription or they can also buy one off.

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