Dialora Reviews

The product has a great interface, appealing features, and good potential, but it is still too far to be even considered in a professional setup.

The robot doesn't understand 2/3 of what is said, cuts me off multiple times, is slow to answer, and has often difficulty speaking, especially in foreign languages such as French.

Any of my clients who would interact with the Dialora robot will have a terrible opinion about me. I can't let that happen. Sad because I believe I have found THE SaaS.

I had full stacked on this hoping it would be the system that I wanted it to be, but ultimately had to refund it. Bearing in mind, I didn't get it to make outbound calls, but to handle incoming calls. Setup was fairly easy and getting through the account process to setup a number was straight forward.

The problem comes to the AI answering the calls. I tested it several times. I had put a comprehensive prompt in, the AI doesn't do a great job at dealing with the calls in regards to interpreting the information and responding.

It initially answers the calls fine, but it can't quite understand the person on the other end, it doesn't recognise clearly the persons name and keeps on repeating back the wrong name. You also have to keep repeating back your message and other details, then there are times with long pauses and a lot of the time the call will just stop. The whole call process is very frustrating and feels very disjointed. If this were to be used daily I could see it causing reputational damage to your business.

That being said, there is potential and it could be a good system but it's not yet ready to be put into a real world situation. If they can work out the bugs and allow BYOK, it could be a nice system to use.

All the best for the future.

I recently acquired Tier 5 of the Dialora service and have begun the setup process, which has been reasonably straightforward. To address specific operational questions, I utilized the included 30-minute support meeting, which proved to be highly valuable.

Support Experience
I was impressed by the speed of service, securing a booking within 24 hours despite being in the Australian time zone. My support consultant, Angela, was exceptional—highly knowledgeable, professional, and helpful in clarifying technical and policy-related inquiries.

Key Operational Findings and Limitations
The support session clarified several important operational aspects crucial for prospective users, particularly those planning to white-label or resell the service.

First, regarding phone numbers, due to Know Your Customer (KYC) requirements and Dialora using local numbers, users are restricted to acquiring numbers only within their country of residence (matching the registered address). This limits the ability to offer international numbers outside of the user's base country. For other types of numbers (non local), like many Toll-Free Numbers, I believe the address requirements can be worldwide, meaning your local country address may be sufficient. However as far as I can see at this stage, toll free numbers from different countries are not offered by Dialora? Please correct me if I am wrong Dialora team.

Second, concerning the client billing model, the system mandates a minimum monthly charge for client plans. It is not possible to bill clients purely on per-minute usage at a custom rate; however, this minimum required charge can be set as low as $1.00.

Third, and most critically, is the process for overage billing. While the system allows clients to exceed their allocated monthly minutes, the overage charges must be calculated and billed manually. The current functionality lacks the ability to automatically aggregate, calculate, or export a detailed overage usage report (e.g., to a spreadsheet) for bulk client invoicing. This manual process will be highly inefficient and challenging for managing potentially hundreds of clients monthly, representing a significant constraint on the workflow.

Overall Conclusion
Despite the current limitations in client billing automation, I believe the core Dialora system is solid and technically impressive given its early stage of development. I am hopeful that the development team will prioritize improving the client billing and data export functionalities in the near future. We look forward to building a successful, long-term Voice AI business in partnership with Dialora as the platform continues to evolve.

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I purchased another AI assistant product before via AppSumo and was disappointed with the results. HOWEVER, when I bought Dialora, I was PLEASANTLY surprised at how easy it was to set up my AI receptionist.

I took one of their existing templates and modified it. It was the fastest way to get this up and running. Even if you don't utilize the Agency mode, get the credits; it is worth it.

Pros ✅

Read my Full Review Here -

https://nimb.ws/XKVM7Yh

Setup is surprisingly fast; you can get started in hours, not weeks.

The AI works well right out of the box without needing tons of training.

One user actually made back their entire purchase cost from just one sale, which is impressive.

The founders are active and respond to issues quickly.

The lifetime deal is a steal compared to monthly subscriptions.

Plus, you get 60 days to try it risk-free.