Hi James, thank you for taking the time to write this. I genuinely appreciate the honesty.

Based on what you’re describing (misunderstanding, interruptions, slow responses, and issues in French), there’s a very high chance this is a prompt and configuration issue, not a core limitation of the platform itself. We see this exact behavior when prompts are too long, too abstract, or not structured correctly for real-time voice conversations—especially in non-English languages.

I don’t want you to judge Dialora based on a misconfigured agent.

If you’re open to it, I’d really like you to meet with me directly. I’ll personally review your agent setup, adjust the prompt live, and tune it so you can hear the difference immediately. This usually takes 10–15 minutes and often completely changes the experience.

No scripts, no sales talk, ust fixing what’s broken.

If after that you still feel it’s not ready for your use case, I’ll respect that completely. But I’d hate for you to walk away when this may simply be a prompt issue we can resolve quickly.

You can reply here, or book a time that works for you, and I’ll take care of it myself.