Unprofitable Deal
I have no problem or comments about how the product works, because I was so disappointed that I didn't even try it properly.
I was disappointed because of the deal structure. While everyone gives you monthly allocated credits, they chose to give one time limit, after using of which, you have to buy credit. Which is expensive btw.
I bought Tier 4, upon discovering this I had to return.
I'm also disappointed that AopSumo allowed this. I mean they are supposed to list "insane" deals. How is this insane? This is an onboarding bonus with extra steps.
Avi_Dialora
Sep 4, 2025Hi Seyed, thanks for taking the time to share your thoughts — even though we’re sorry to hear you left disappointed.
We totally understand where you’re coming from. Most AppSumo deals do include monthly recurring credits, and our model was definitely different. We offered a large one-time pool of call credits upfront to give users a risk-free way to use the platform at a steep discount — without incurring any hidden costs.
That said, you’re right: many power users have expressed the need for affordable monthly minutes to scale — and we’ve listened.
What’s changing?
We’ve proposed heavily discounted monthly top-up plans (90–95% off normal pricing) for all AppSumo buyers — including Tier 4. We’re working with AppSumo now to get these add-ons approved so users like you can continue scaling profitably and predictably.
Why this structure?
Dialora is an AI-powered voice agent platform with pooled infra costs (AI models, phone carriers, voice synthesis, call analytics, etc.). While we undercut other players, we also need to protect long-term viability — and ensure our service never degrades over time.
We appreciate you taking a chance on us, even if it didn’t work out this time. You’re welcome back any time, and we hope to earn your trust again as the platform evolves.