Digital First AI Questions

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Q: Cannot login!

It does not recognise my password. Reset password does not work; never did I receive the email. Contacted support but nothing. Can anyone help, please? I cannot use it!!!!

dp96Feb 10, 2025
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Q: Does Appsumo customers not have access to their account Anymore

Hi Rafał,
I purchased your Appsumo plan, and I cannot access it anymore. Is this what you mean by lifetime access?
Ernest

ernestolaMar 13, 2025
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Q: You all comin back?

Looks like an amazing tool.

ben535PLUSSep 13, 2024
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Q: Is this deal coming back in 2024?

mauro70Jul 30, 2024
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Q: Hi, when creating a statement, the categories available ("capital goods", "raw materials", etc) to describe ...

what my company does are fairly limited, and none of them come close to for example SaaS. I believe a number of your potential customers might be SaaS businesses. When will you add such a category?
Thanks

Frederic_PLUSJan 26, 2023
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Q: Back in May, someone asked (and didn't get an answer other than that you "were working on it"), how much ...

additional credits would cost (in case Sumolings run out of monthly allocation).
I've also tried asking this question previously but didn't get an answer. Paulina, could you please answer before the deal ends a couple hours from now?
This would be helpful in deciding which tier to buy. Thanks in advance.
Best,
Frederic

Frederic_PLUSNov 29, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 14, 2024

A: Hi, thanks for asking. :)

AppSumo users will get the best deal available on the market including some discounts. We will implement it in the coming weeks, you will also learn about it during the period of possible returns.

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Q: I there, I am struggling to get the best out of your product and am thinking of asking for a refund.

I am finding it hard to understand, and the tactics are just easy step-by-step instructions that a marketer should know. Am I missing anything?

dp96Jan 18, 2023
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Q: I submitted a ticket via chat 9 days ago and have no response.

What is the usual response time?
I was asking what the canvases are and what they are used for.
Only business model canvas is clickable.

sendmestuff36PLUSJan 13, 2023
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Q: Hi I just bought a NFT from your site, I didn't receive any confirmation.

Can you please contact me back over email yaniv.salazar@gmail.com?

Yaniv16650PLUSDec 7, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Hi, you will be able to get your NFT within 7 days:) We will send you a message soon!

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Q: Sadly, I missed it.

Any chance it will be back?

philho168Dec 3, 2022
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Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Probably not, but never say never :) Please write to hello@digtialfirst.ai so we can talk about possibilities.

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Q: Hi..

App is not creating the funnel despite filling in the statement.. multiple times. Is THERE A bug.. Trying since yesterday..

sk19Dec 16, 2022
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Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Hi, it sounds like a bug, could you send us a short video of what happens after filling in the statement? hello@digitalfirst.ai, we will check it asap :)

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Q: I had emailed and got a response that someone would come back.

But nobody has..

Can anyone help..

sk19Dec 1, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 14, 2024

A: Hi Sharad,

please send me more details at hello@digitalfirst.ai and we will help you asap. :)

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Q: Hi, Too early to give a review.

because unable to use. Taken to tactics by default.And everything frozen.. Please assist..

sk19Nov 26, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 14, 2024

A: Hi Sharad,

please write to hello@digitalfirst.ai and we will solve this problem ASAP, we need more information. :)

I'm here to help you!

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Q: just went to your website and it says free 3 day trial and then you want me to add payment details i just ...

want to test it - is there no way to do that w/o credit card?

mark04Dec 1, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: You can test it for free but you need to add card details. But don't worry you can cancel without any payments within 3 days. :)

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Q: So far, I like the platform, but I wonder why Unsplash takes ai credit since it's free.

jowannaPLUSNov 29, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Hi,

you pay only for generating graphics, not using Unsplash. Unsplash is an additional feature if you don't have your own background, you can choose a picture from Unsplash. :)

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Q: Deal plans and features show access to "AI recommendations 1.

0"

What happens with 2.0? Do NFT owners get access to 2.0, 3.0 and so on?

Thanks.

mikeanywhereNov 30, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Exactly! :)

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Q: Hi, Can we delete a funnel and create another in its place?

That is, since the number of funnels are limited, can I create funnels, export it and delete it so that I can create new funnels?

Thank you

JaganPLUSNov 30, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Yes, of course you can! :)

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Q: You said, if you sell nft in the future than you lose access to the platform.

Then what’s the point? I mean, the only reason i can think of is if I don’t like or don’t need the product in the future, i can sell nft and make my money back or maybe even make the profit . But that’s it. It’s not really a benefit.

So the only other benefits are exclusive discord channel and ability to add suggestions to a special roadmap?

But if Everyone will have access to implemented features from that roadmap (will they?) , then the only benefit is to be able to add yours voice. This could be valuable to someone, but trying to think - to how many…

Am i the only one who sees the whole nft thing as icing on the cake at best??

505a511097fc4f82ac04491f97543b6dPLUSNov 28, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 14, 2024

A: Hello!

NFT is an additional benefit for the account. Above all, it allows you to resell your access in a convenient and controlled way, but not give away your login details, which are usually assigned to the mailbox and the history of use.
The new NFT holder creates a new account for his data.

We’re open to explore other possibilities as well. The current NFT announcement was just the start of a new roadmap just for the community and there will be a lot of benefits added in the coming weeks. Also willing to hear your feedback on how you would like to benefit from it the most.

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Q: I purchased this product yesterday.

When I went to activate it, it never gave me access but says its active in appsummo. I emailed last night as well but haven’t heard back yet. I tried to sign up for a free trial before purchasing with another email but I never went through fully because it asked for a credit card. Please provide a solution as soon as possible. Hopefully I hear back today or unfortunately, I will need to request a refund. I reached out to appsummo and they sent me a link and directions to to complete registration but it keeps giving me an error message. I messaged appsummo several more times with screenshots and they are not getting back with me.

What is the best way to get service to be able to get access?

damien00Nov 28, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Hi, sorry for that!

We are in touch and are already helping to resolve the AppSumo login issue. :)

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Q: Hello I am having the same issue as Damien00.

I have activated it, and confirmed my email but everything is shaded. I cannot access anything. Please assist.

srobsonNov 29, 2022
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Founder Team
Paulina_DigitalFirstAI

Paulina_DigitalFirstAI

May 15, 2024

A: Hi, please write to hello@digitalfirst.ai, we will help but we need more details :)

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