DinoRANK Questions

Showing 1 - 20 of 202 questions

Q: Yikes!

Dino Beware!

Dear user, according with our legal notice, the data of any user who has not accessed their account for more than 30 days will be deleted. We notify you that if you do not access your account in the next 24 hours, your data will be deleted.

WorkWiseVAPLUSAug 4, 2023
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Q: Same as Isabel below.

I bought into the PRO plan with two tokens. Now the company is not applying the new features and limits to the PRO plan on their website. Stay away from this company, they just want your money and don't care about their customers

ronald36PLUSJul 11, 2023
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Q: Beware, I just had all my data deleted because we are all supposed to read the legal terms of the user agreement!

I have never had this happen before with any other system, and they only give you 24 hours notice which does not work well if it comes over the weekend, for example.

I won't be setting up all my projects again, so the purchase was a total waste of money.

"Dear user, according with our legal notice, the data of any user who has not accessed their account for more than 30 days will be deleted. We notify you that if you do not access your account in the next 24 hours, your data will be deleted.

walteradamsonPLUSJun 14, 2023
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Founder Team
Borja_DinoRANK

Borja_DinoRANK

May 15, 2024

A: Hi walteradamson,

Thank you very much for your message 🙂

I'm very sorry you had this bad experience.

We have to do this when the tool has not been used in 30 days because we cannot indefinitely store data from accounts that are not being used, as the costs would end up killing the tool, and that's why we have to do this cleaning.

To prevent this from happening again, you just need to log...

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Q: They have released a new functionality and they have not updated to the pro level, but to the starter and ...

they justify it by saying that with that they fulfill what was promised. That is not agreed.

IsberMay 25, 2023
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Q: Is there a way to update the plan on these dates?

jgsanz35May 24, 2023
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