Cloudflare issues when trying to access downloads, orders, etc.

Question

Seems like support is hard to get ahold of via email or live chat.

I'm encountering a cloudflare error after purchasing an appsumo license when I try to access downloads.

What's the best way to fix this?

ModBot · Answer

Hi Sumo\u002Dling,\u000a\u000aThanks — we’ve denied this post because it was submitted as a top\u002Dlevel question but is written only as a complaint (you describe difficulty reaching support and a Cloudflare error) and doesn’t include an actual question or request for help. Our Q\u0026A space is for clear questions that the founder or community can answer\u003B posts that are purely complaints are closed so we can keep threads actionable.\u000a\u000aIf you’d like us to re\u002Devaluate, please repost with a clear question and enough details so someone can help. Useful specifics: the exact Cloudflare error or code, a screenshot, order or license ID (if safe to share), the product name, browser and device, steps you tried (clearing cache, different browser/incognito, time of purchase), and what outcome you want (e.g., “How can I access my downloads?” or “How do I get support for this order?”). For account\u002D or order\u002Dspecific help, you can also reach out directly to Support and mention these same details. ❤️ \u0026 🌮 \u002D ModBot

Md_Masud_Rana · Answer

Hi,\u000a\u000aSorry about the issue.\u000a\u000aWe have resolved it already and notified you accordingly. Please check from your end and if you still face it, let us know.

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