emmeliefQ: can I use this as a new agency to service clients to handle outreach and conference roi?
I'm not familiar with DM chat boxes but can see they should be used for certain clients - would you recommend for selling digital products as part of a consultancy? but also my clients at the moment are a mix of B2B and B2C - I'm guessing (hoping) this could be a good solution to help drive sales for either sector? Thanks
sohaib.dmchamp
May 29, 2026A: Yes, you can absolutely use this as an agency to service clients. There's an agency setup built in where you can manage multiple client accounts under your own brand.
On the use case: DM Champ is an AI agent that handles conversations across WhatsApp, Instagram, Messenger, SMS and a few other channels. So it's less about "chat boxes" and more about automating the back and forth with leads and customers, qualifying them, answering questions and pushing them toward a sale or booking.
For selling digital products as part of a consultancy, yeah it fits well. It can handle inbound questions, qualify people and follow up automatically so you're not chasing leads manually.
And it works for both B2B and B2C. B2C tends to be a bit more plug and play (higher volume, quicker conversations), while B2B works great too, you just lean more on the qualifying and follow up side. Either way the goal is the same, more conversations turned into sales without you doing it all by hand.
Verified purchaser
Great! Thanks so much - I’m a solopreneur on a budget - would you recommend a tier 2 with the additional credits and features as opposed to tier one?
Yeah tier 2 if only for your self and tier 3 if you want to resell to others or manage clients