0e95199a5b6a48688ccc80b8a7470848Q: In addition to the website URL, what else can i enrich the training with, conflicting info?
1. For a client, In addition to their website URL, can I also train the bot on their Google docs, pdfs and sheets?
2. What else can i enrich the training with?conflicting info?
3. Can the bot detect and flag any information that is conflicting in the 'knowledgebase'? e.g. Item has price 1 on the website, but in the doc, Item 1 has a different price?
4. Does the product 'prioritize' an information source (or is there a hierarchical structre it goes through) if there is conflicting data?
sohaib.dmchamp
May 7, 2026A: In addition to the website URL, you can train the bot on documents. For a Google Doc, you would have to export it to PDF (similarly for a sheet).
The bot will not detect conflicting information in the knowledge base. It creates its own knowledge base and uses that; it doesn't use the website or docs directly as the knowledge base, but rather uses them to create its own.
Alongside that, you can turn on a real-time web search. If you have real-time products that you want the bot to fetch in real-time, you can turn that feature on as well.