Q: Questions and interest in purchasing TIER 4
Hello! Congratulations on the excellent application!
1 - Translation: Here in Brazil, there is a huge market for DM Champ. Please consider the PT_BR version.
2 - White Label: I can customize, logo, domain, colors, what is available in this option?
3 - IA Credits: Do they expire or are they cumulative?
4 - Campaigns: if I send a campaign to 2,000 contacts, does it consume my AI credits?
5 - Do the campaigns also work on Instagram and Facebook or only on WhatsApp?
6 - Functions: how exactly does this option work?
-PHP?
- Command Prompt?
7 - Voice: does DM Champ have the ability to hear voice (interpret) and respond?
8 - ChatWoot: can DM Champ connect to ChatWoot so that a human agent can continue the conversation?
9 - Permission: in subaccounts, is it possible to create permission levels for what the customer can access?
sohaib.dmchamp
Dec 31, 2024A: 1 - on the roadmap
2 - Logo, domain atm
3 - No expiration
4 - Yes
5 - Yes we have native integrations with FB and IG
6 - Can be any API, we recommend using make
7 - Not yet
8 - We have human handover built in
9 - Not yet.
projecaowebThank you for your feedback!!!
I need more details about question 4
4 - About the credits consumed in the campaigns: when sending a campaign to 2,000 contacts, how many credits are consumed in total?
Because if each user corresponds to 1 credit, using DM Champ for this purpose becomes practically unfeasible.
Look at my account: 1 contact = 1 credit (1 credit = $0.10 x 2,000 -> Total $200) This is almost the amount I intend to pay in TIER4.
Can you kindly explain better how the credits are used in a scenario of sending a campaign to 2,000 users as an example?
I would not recommend sending to 2k random contacts as Meta will ban you if the contacts report you. Only send to people that want to hear from you such as old customers or leads. At the start Meta will put a limit of max 250 contacts you can reach out per day. Once you have build up a good reputation this will increase. On average for outgoing campaigns the credits are 2 per chat....
So in your case that would be 4k credits. Yes that will be $400 but if you reach out to people that actual want to hear from you with a good offer instead of spamming, you will make that back 10x. Using it for quick update messages is a waste.