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Q: Hi, from what I can tell, DocDown seems to have been bought out by SmartVault and it looks like they are ...
integrating it into their own platform. For now, it seems that app.docdown.io is still working, but will we soon lose access to this? I can't seem to find any message of the buyout from DocDown and haven't received any support replies. Can you please update your backers/supporters what is going on, if we will all lose access to it, etc.? Thanks!
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Verified purchaser
I am also very curious about this.
Q: What happened to DocDown?
I'm trying to access my account but needs verification code; I am not receiving any verification code to access my account.
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Q: Hi, since a few weeks I don't get any answers to my questions, which I ask directly at docdown.
io via the intercom widget. Is there still support for docdown.io? Is docdown.io being developed further? How can I reach you by email?
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Q: Hi, I'd like to use this product to white label contracts for customers.
I see the deal is limited to 3 brand identities so not sure I'll be able to use it for my purpose but wanted to double check. Please let me know.
Paras_Docdown
May 14, 2024A: Hi Kyle89, you are correct, currently, it is only possible to add 3 brand identities in the professional plan. How many would be fit for your purpose?
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Q: Hi Paras, Very impressive.
Do your allow to a click a link from my site, and a Wordpress form pops up to enter over 25 custom fields and a signature, and once submitted a PDF is generated? I am trying to avoid entering data on the PDF directly. This way I can save the data to enter into another PDF application. Thanks!
Paras_Docdown
May 15, 2024A: Hi alvin68,
Yes, it is possible to use an iframe to embed the Docdown form directly on your site, or you could also use webhooks to send the data from your own form plugin/app.
Please let me know if you have more questions! :)
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