Docsie
Create your own knowledge base and train AI chatbots to provide better customer support
As if being a business owner wasn’t hard enough, you’ve also got to create detailed product documentation. ("I'll get right on that...next quarter.")
Your customers and employees would benefit from a detailed knowledge base, but you don’t have the time or resources to make it happen.
If only there was a way to create top-notch documentation, deploy a knowledge base, and train AI chatbots in a matter of days.
Introducing Docsie.
TL;DR
At-a-glance
Alternative to
Features
Overview
Docsie is an AI-powered documentation platform that helps you create a knowledge base and train AI chatbots to tackle customer support.
Create polished documentation
Docsie makes it easy to create product guides, user manuals, and SOPs to support your customers and employees.
- Customize templates to maintain cohesive branding across the board
- Manage multiple iterations with version control
- Create a hierarchical document structure to organize your content
Create product guides, user manuals, and SOPs for your customers and employees.
User-friendly knowledge base
With all this new documentation, you can build an interactive knowledge base that’s outfitted to match your branding.
- Optimize the user experience for any device with responsive design
- Leverage powerful search functionality to quickly retrieve information
- Track engagement and identify popular content with user analytics
Create your own branded knowledge base that’s mobile-ready and easy to use.
AI chatbots powered by documentation
Want to offer 24/7 customer support? This platform lets you turn documentation into intelligent AI chatbots with one click.
- Deploy AI chatbots tailored for different audiences and trained on your documentation
- Humanize chatbot interactions with natural language processing
- Offer multi-language support to help international customers
Deploy human-friendly AI chatbots trained on your documentation in one click!
Let users submit support tickets
You can also deploy an in-app help center and support ticket management system to enhance customer service without third-party platforms.
- Combine self-service documentation with support tickets using only one platform
- Reduce support workload and improve response times
- Track common user challenges to refine documentation and product offerings
Combine an in-app help center with support tickets to quickly resolve issues.
With Docsie, you can quickly create documentation, build a knowledge base, convert docs into AI chatbots, and launch an in-app help center.
Level up your support resources.
Get lifetime access to Docsie today!
Plans & features
Deal terms & conditions
- Lifetime access to Docsie
- All future Standard Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 5 license tiers while the deal is available
- Ability to downgrade between 5 license tiers within 60 days of purchase
- GDPR compliant
- Only for new Docsie users who do not have existing accounts
- To use Docsie, you need a business email domain
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Unlimited content and pages
- Custom branding, CSS customization, and custom JavaScript
- Shelf, book, article templates, and file manager (media)
- Password protect knowledge base
- Use Google Analytics and web analytics