Docsie

    One-time payment. Lifetime deal.

    Create your own knowledge base and train AI chatbots to provide better customer support

    As if being a business owner wasn’t hard enough, you’ve also got to create detailed product documentation. ("I'll get right on that...next quarter.")

    Your customers and employees would benefit from a detailed knowledge base, but you don’t have the time or resources to make it happen.

    If only there was a way to create top-notch documentation, deploy a knowledge base, and train AI chatbots in a matter of days.

    Introducing Docsie.

    TL;DR

    too long didn't read
    Create product documentation that you can transform into a knowledge base and in-app help center
    Convert documentation into AI chatbots to provide 24/7 support for customers and employees

    At-a-glance

    Overview

    Docsie is an AI-powered documentation platform that helps you create a knowledge base and train AI chatbots to tackle customer support.

    Create polished documentation

    Docsie makes it easy to create product guides, user manuals, and SOPs to support your customers and employees.

    • Customize templates to maintain cohesive branding across the board
    • Manage multiple iterations with version control
    • Create a hierarchical document structure to organize your content

    Create documentation

    Create product guides, user manuals, and SOPs for your customers and employees.

    User-friendly knowledge base

    With all this new documentation, you can build an interactive knowledge base that’s outfitted to match your branding.

    • Optimize the user experience for any device with responsive design
    • Leverage powerful search functionality to quickly retrieve information
    • Track engagement and identify popular content with user analytics

    Knowledge base

    Create your own branded knowledge base that’s mobile-ready and easy to use.

    AI chatbots powered by documentation

    Want to offer 24/7 customer support? This platform lets you turn documentation into intelligent AI chatbots with one click.

    • Deploy AI chatbots tailored for different audiences and trained on your documentation
    • Humanize chatbot interactions with natural language processing
    • Offer multi-language support to help international customers

    Trainable AI chatbots

    Deploy human-friendly AI chatbots trained on your documentation in one click!

    Let users submit support tickets

    You can also deploy an in-app help center and support ticket management system to enhance customer service without third-party platforms.

    • Combine self-service documentation with support tickets using only one platform
    • Reduce support workload and improve response times
    • Track common user challenges to refine documentation and product offerings

    In-app help center

    Combine an in-app help center with support tickets to quickly resolve issues.

    With Docsie, you can quickly create documentation, build a knowledge base, convert docs into AI chatbots, and launch an in-app help center.

    Level up your support resources.

    Get lifetime access to Docsie today!

    From the founders

    From the founder - Sept. 2024

    Hey there, Sumo-lings! 👋

    I'm Philippe, Founder and CEO of Docsie, and we're thrilled to bring our knowledge management solution to the AppSumo community!

    Ever felt like your company's knowledge is scattered all over the place? You're not alone. As businesses grow, two major headaches pop up:

    1. Keeping customers in the know about your product
    2. Making sure your team has easy access to internal know-how

    That's where Docsie comes in. We've built a powerhouse platform that tackles both internal and external knowledge management. Here's what we bring to the table:

    🧠 Smart Knowledge Bases: Create customer-facing resources with AI-powered tools

    📱 In-App Help: Give your users the right info, right when they need it

    🎫 Streamlined Support: Manage tickets straight from your help system

    🏢 Multi-Audience Management: One source for employee, customer, and partner knowledge

    🤖 Chatbot Conversion: Turn your knowledge base into an AI assistant

    🌐 Multi-Version & Language Support: Keep docs current across versions and languages

    ✍️ Content Creation Tools: Maximize reuse and streamline your writing process

    Whether you're a startup finding your feet or an enterprise keeping things smooth as you scale, Docsie's got your back.

    We're stoked to have you on board and can't wait to see how Docsie transforms your knowledge management game. Got questions? Fire away!

    Let's make knowledge sharing a breeze, together! 🚀📚


    Cheers,

    Philippe

    Read more
    Questions
    Reviews

    Questions & Reviews

    No one has asked a question... yet

    Be the first to ask a question. Get a reply from the Docsie team.

    Sign up

    All our deals are time-sensitive! Make sure you don't miss any of our awesome limited-time offers.