it make you exhausted with the signing process
it gives alot of issues especially when you are loading the document for signing, it gives error of "unable to load the file" I tried to upload some templates but it still gives the same error. i tried on different browsers. my clients are also facing the same issue.
Albert_DottedSign
May 9, 2024Hello,
Thank you for contacting us.
We apologize for any inconvenience caused. Could you please email us at support@info-dottedsign.com and provide the following information?
-Brief elaboration on the issue and if this is a special case or the issue happens to all tasks
-Task ID/link: (Note: You could find the task ID at the URL after entering the task on DottedSign Web)
-DottedSign account facing the issue
-Corresponding screenshot
-The original file
Furthermore, we'd like to know if you are willing to grant access to your task for technical support.
If you could also provide the original file instead of the finished file, we might be able to try to fix the file. In that, you might need to re-sign the task to have a valid contract after printing it.
Looking forward to hearing from you, thank you!
Best regards,
The DottedSign Team