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Member since: Jun 2018Deals bought: 268
3 stars
3 stars
Posted: Jun 29, 2019

Great Features, Great Price, Buggy, Support Is Overwhelmed

I love the features.

I love the price.

I love getting this for "lifetime."

The chrome extension IS buggy and the desktop app is either buggy and/or NOT intuitive in some ways.

And support seems overwhelmed and they don't seem to have an efficient ticketing system.

I get asked the same question repeatedly even though I have already answered.

I hate to say it (truly I do) but they don't seem to have it together.

I'm not sure if I'll be able to edit this review later but I will if they improve and I can.

It's hard to beat the deal if they fix these things in the long run.

It feels like it is in "beta."

Founder Team
Droplr

Droplr

May 9, 2024

Thanks so much for the kind words - and you're right, we're working hard to get on top new customer inquiries.

Best way to contact us is via the live chat on droplr.com. Thanks!

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