3 stars
3 stars
Posted: Jun 29, 2019

Great Features, Great Price, Buggy, Support Is Overwhelmed

I love the features.

I love the price.

I love getting this for "lifetime."

The chrome extension IS buggy and the desktop app is either buggy and/or NOT intuitive in some ways.

And support seems overwhelmed and they don't seem to have an efficient ticketing system.

I get asked the same question repeatedly even though I have already answered.

I hate to say it (truly I do) but they don't seem to have it together.

I'm not sure if I'll be able to edit this review later but I will if they improve and I can.

It's hard to beat the deal if they fix these things in the long run.

It feels like it is in "beta."

Verified purchaser

224 Deals bought
Member since: Jun 2018
Founder Team
Droplr

Droplr

May 9, 2024

Thanks so much for the kind words - and you're right, we're working hard to get on top new customer inquiries.

Best way to contact us is via the live chat on droplr.com. Thanks!

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