rajsingh35Q: Hi guys, Just bought the tier 3 and have a fe questions: 1.
Can this product be white labelled? Dukaan's branding is present at various levels and this may be an issue in reselling the product which mostly is the work of pretty much every agency using AppSumo including myself.
2. I couldn't find an option to allow customers book a pickup instead of a delivery. Every order is booked by default as delivery. In restaurants this cannot happen and we need to allow customers to book pickups instead of deliveries.
3. Can we get rid of the "Veg only" filter in the menu? It's not as useful in foreign countries as the menu is predominantly non-vegetarian and rarely people would like to use such filters here.
4. There are no Delivery area settings for my account (Australia) and adding Shippo for restaurants doesn't make sense. How can i add delivery areas?
Thanks
1. Can this product be white labelled? Dukaan's branding is present at various levels and this may be an issue in reselling the product which mostly is the work of pretty much every agency using AppSumo including myself.
- yes, working on it already.
2. I couldn't find an option to allow customers book a pickup instead of a delivery. Every order is booked by default as delivery. In restaurants this cannot happen and we need to allow customers to book pickups instead of deliveries.
- Customize your order form and add one question: Pickup or Delivery and you can get things going right away. [https://web.mydukaan.io/settings?section=3]
3. Can we get rid of the "Veg only" filter in the menu? It's not as useful in foreign countries as the menu is predominantly non-vegetarian and rarely people would like to use such filters here.
- Change your store category from restaurant to any non-restaurant category and veg filter will be removed instantly.
4. There are no Delivery area settings for my account (Australia) and adding Shippo for restaurants doesn't make sense. How can i add delivery areas?
- Pincode or distance based delivery fees plugin we are already working on with which you can create multiple zones and set custom delivery charges.
Thanks Suumit,
āŖļø 1. Great to know that you guys are working on the white labelling.
āŖļø 2. However the pickup option workaround you suggested doesn't work if/when the store only does pickups and not deliveries. Also by default the system asks the customer to add delivery information anyway. Customers who are ordering a pickup wouldn't want to fill in delivery information. Can something else be done about this?
āŖļø 3. This worked š
āŖļø 4. Some feedback on delivery zones: I saw that the current setup for delivery zones uses a "Pin Code" in India to select the area limit from that Pin Code. This wont work in Australia as a "Post Code" is a very big area and doesnt have a centre point as the same as the store address. Please get devs to look into fixing this for us. A starting point for delivery area limit should be the store address.
āŖļø 4. If it can be done a service selector at the start of the order will solve this issue. Select "Pickup" or "Delivery" at the start of the order and that way the customer doesn't have to go through the unnecessary steps when ordering a pickup
Thanks š